transcript

transcript  Respond to Your Jury Summons

Off-Screen Woman Voice Over: Received a jury duty summons in Massachusetts? Don't ignore it! 

[On-Screen Visual] A woman with a cochlear implant sorts through her mail in an apartment mail room. The top envelope moves to the bottom of the pile, revealing a jury duty summons. 

You can respond by mail, phone, or, most conveniently, online. 

[On-Screen Visual] A USPS mailbox, jury duty website, and cell phone slide onto the screen. A completed summons is inserted into the mailbox, the cell phone calls the jury line, and the jury duty website remains on screen. 

To respond online, you'll need your badge number, PIN, and ZIP code from your summons. 

[On-Screen Visual] The jury duty summons appears beside the website. The badge number, PIN, and ZIP code are highlighted on both the summons and the login screen. 

Then, you can choose to confirm service, request disqualification, postpone, or request a hardship transfer. 

[On-Screen Visual] The website displays options to confirm service, request disqualification, postpone, or request a hardship transfer, and each option is highlighted. 

About 10 days before your service, expect more information in the mail: a reminder with a map to the courthouse and a Confidential Juror Questionnaire. 

[On-Screen Visual] A banner reads '10 Days Before Jury Duty.' A reminder letter unfolds to reveal a courthouse map, public transportation and parking information, and a Confidential Juror Questionnaire. 

The day before your scheduled duty, you'll find out if you're still needed. If you provided an email address, you'll get your notification by email after 4:30 PM. Otherwise, call the Juror Line after 3:00 PM. 

[On-Screen Visual] A banner reads 'The Day Before Your Duty.' The woman receives a notification on her phone confirming she is needed for jury duty. She also calls the Juror Line, and the reminder letter highlights the Juror Line phone number. 

On your service day, bring your completed questionnaire, summons or reminder, and something to pass the time, like your cellphone and a snack. Dress respectfully and don't leave until dismissed. 

[On-Screen Visual] The woman sits in a courthouse jury waiting room. Her summons and completed questionnaire appear on screen, followed by a cellphone and snacks. Icons indicate inappropriate clothing and leaving early are not permitted. 

Service often lasts one day, but make sure you're available for at least three days. 

[On-Screen Visual] The woman appears across five calendar-style days wearing different outfits and hairstyles. On the fifth day, she stands to read a verdict. 

Need accessibility accommodations? Call 1-800-THE-JURY or email jurorhelp@jud.state.ma.us. 

[On-Screen Visual] Accessibility icons appear, including symbols for universal accessibility, braille, active wheelchair use, American Sign Language, and assistive listening systems. 

Visit MAjury.gov to respond to your jury summons! 

[On-Screen Visual] The summons letter reappears with the text: 'Visit MAjury.gov to respond to your jury summons!'