JULIA: What is a reasonable accommodation?
A reasonable accommodation, or R.A.,
is a change to a policy, work environment,
or how things are done that removes
a disability-related obstacle related to employment.
The accommodation is the change involved.
If it is needed because of a disability,
and would not be an undue hardship for the employer,
then the accommodation is considered reasonable.
You have the right to ask for a reasonable accommodation
to apply for a job, interview for a job,
do the essential functions of your job,
or enjoy the benefits and privileges of employment,
like a staff retreat or work-sponsored events.
"Essential functions" are basic job duties
that are critical and necessary to successfully do your job.
NAOMI: Some examples of reasonable accommodations
are a change in work schedule,
working remotely instead of in-person,
specialized work equipment
or changes to work policies like the standard leave policy.
It is important to ask for a reasonable accommodation
early on if you need it.
If you cannot do the essential functions of your job
and meet required quality and performance standards,
your employer can discipline or terminate your employment.
So, if you need a reasonable accommodation
to perform adequately, it is important
to get it in place before there are performance issues.
JULIA: Keep in mind,
if you were having performance issues at work
before asking for a reasonable accommodation,
your employer isn't obligated
to forgive the performance issues
after you disclose your disability
or ask for a reasonable accommodation.
Let's hear from Remy, Malcolm, and Melissa
about reasonable accommodations
they've used at different points in their careers.
JULIA: Example one: Remy.
REMY: I have a visual impairment.
I applied for a job and I received an interview.
My visual impairment makes it difficult for me
to navigate new spaces.
And it can sometimes take me more time to navigate.
I was concerned about finding my way to the interview room
because it would be my first time in the office,
and it's a large office building.
I didn't want to get lost or be late for the interview,
so I emailed HR and I requested that the interviewers meet me
in the front of the building for my interview.
My request was granted.
Now, I know that I will be able to access the interview room
and I will be on time.
And now I feel more prepared for my interview.
JULIA: Example two: Malcolm.
MALCOLM: I've worked in a law office
for a little over a year.
Last year, the office holiday party was in a noisy restaurant.
I have a disability that makes it difficult
for me to focus and hear when there is a lot of ambient noise.
I wasn't able to successfully participate
in icebreakers and games with my colleagues.
This year, I requested that the office host the party
at a quieter location, with lower ceilings
and a more private room,
so I can enjoy it along with everyone else.
The office was able to find a quiet location
that met our needs
and was conveniently located for everyone.
I had a great time.
JULIA: Example three: Melissa.
MELISSA: My name's Melissa, and I'm blind.
I work as an I.T. service specialist,
and I need a screen reader
to be able to perform the functions of my job.
Some of the tasks that I have to do include
working with the customers remotely on the computer,
as well as downloading various software programs.
I went to the Human Resources department
to request a reasonable accommodation
to get a screen reader.
They were able to allow me to get that.
They put it on my computer,
and now I can successfully complete
all the tasks I need to do,
the essential functions of my position.
JULIA: For individualized guidance,
visit mass.gov/MOD/ContactUs,
or call (617) 727-7440.
This video provides an introductory overview.
Employment situations are often complicated
and depend a lot on details of the situation.
Please visit mass.gov/MOD/DisabilityRights
for more details on when and how the A.D.A. applies.
None of our content should be considered legal advice.