Commonwealth Absence and Leave Management

All Executive Department employees should contact Workpartners when they need to call out sick. Workpartners is the point of contact for individual medical leaves or family or medical leaves due to a family member's serious health condition.  

• Employees who pass their probationary period become eligible to take family or medical leave under their collective bargaining agreement.   

• Employees who do not have a probationary period become eligible to take family and medical leave under the Red Book once they complete at least three (3) consecutive months of service or are eligible for PFML.  

• Employees will be eligible for leave under the PFML when they meet the Department of Family and Medical Leave’s (DFML) financial eligibility test. 

• Commonwealth Paid Contractors or Seasonal employees must complete 12 months of service AND must have worked at least 1250 hours in the last 12 months. 

The following types of leave are managed by Workpartners:

• Medical Leave: Employee to manage their own serious health condition
• Caring Leave: Employee to care for a family member with a serious health condition
• Bonding Leave: Employee to bond with a new child welcomed by birth, adoption, or foster placement 
• Military Caregiver Leave: Employee to care for a family member who is both a current/former member of the Armed Forces AND was injured while serving
• (Military) Exigency Leave: Employee to manage affairs while a family member, who is a member of the Armed Forces, is on active duty
• Small Necessities Leave: Employee to attend their child’s: school activity or meeting related to their child’s education or routine medical and dental appointments; OR employee to attend their elderly relative’s: routine medical and dental appointments or appointments for professional services related to elder care

The following types of leave are NOT managed by Workpartners, and the way you request them will not change:

• Vacation and Personal Leave
• Domestic Violence Leave​
• Military (i.e., employee is called to active duty) ​
• Blood and Bone Marrow Donation Leave ​
• Civic Duty Leave ​
• Voting Leave ​
• Bereavement Leave​
• SERV (State Employees Responding as Volunteers Program) ​

All policies for leaves managed by Workpartners remain the same in regards to timeframes, eligibility etc. The only difference is who you will request the leave from. When you need to request a leave managed by Workpartners, you will request this from Workpartners instead of your HR department or manager/supervisor. Leaves can be requested via a dedicated phone line (1-833-640-2800) or through the online consumer portal. Both channels are available 24 hours a day, 365 days a year. 

Workpartners will inform your supervisor of your leave request on your behalf.

When you contact Workpartners, you will need to provide the following information:

• Your name 
• Your mailing address 
• Your email address (for quicker receipt of documents) 
• Your date of birth 
• The start and expected end date of the leave 
• The reason for the leave (including family member name, if relevant) 

If you have any questions on when to call Workpartners, please contact your Workpartners Liaison.

The table below displays the Workpartners liaisons by Secretariat/Agency. You can increase the number of rows visible on the screen by using the dropdown box to change the number of entries, or you can use the "next" button at the bottom of the table to advance to the next page. You can also enter what you are looking for in the "search" field for faster results.

Click on the + next to the Secretariat acronym to open the liaison contact information.

If you would like to download this spreadsheet for reference, you can use the link below the table. Please know that this information may change and if you refer to a previously downloaded copy of the contacts, you may have outdated information.