Division of Unemployment Assistance

Welcome from Director Edward T. Malmborg

Welcome to the Division of Unemployment Assistance Web Page. The Division of Unemployment Assistance (DUA) is the state agency responsible for administering the unemployment insurance program in Massachusetts.

Information on Unemployment Insurance Extended Benefits

Electronic Payment Methods

Direct Deposit is fast, safe and reliable. Learn more about Direct Deposit and sign up today.

Unemployment Insurance Program for Massachusetts Workers

Managing without your usual source of income can be stressful. Unemployment Insurance can help provide temporary benefits during this time. We know that your real goal is getting back to work. The Massachusetts One-Stop Career centers can help by providing a wide variety of job search assistance and training support.

Help With Health Insurance

The Massachusetts Division of Unemployment Assistance (DUA) provides health insurance to Massachusetts citizens and their dependents during their unemployment through the Medical Security Program (MSP). Certain income and eligibility requirements apply.

Employer's Role In Unemployment Insurance

The Massachusetts Unemployment Insurance Law, Chapter 151A of the General Laws of the Commonwealth, places certain obligations on all employing units - individuals, firms, organizations and governmental units which employ one or more persons. Employers' responsibilities fall into two general areas: financing the unemployment insurance (UI) program and participating in the determination of eligibility.

Find a UI Walk-In Center

Contact DUA
You can reach us by e-mail, telephone, fax or mail to give us your opinion on DUA services as well as your opinion of this web site.
Our main address:
Massachusetts Division of Unemployment Assistance
Administrative OfficesCharles F. Hurley Building
19 Staniford Street
Boston, MA 02114


General information: 617-626-6560

Administrative Office Hours:Monday - Friday, 8:45 am - 5:00 pm