Reemployment Services and Eligibility Assessment (RESEA)

Did you receive a letter to participate in the RESEA Program? Act now! Time-sensitive tasks require immediate attention.
Failure to comply with RESEA requirements by the deadlines outlined in the notice you received by the Department of Unemployment Assistance will result in a delay or loss of your unemployment benefits.

The Reemployment Services and Eligibility Assessment (RESEA) Program, funded by the U.S. Department of Labor, helps unemployment insurance claimants return to work faster. Claimants are selected randomly to participate in RESEA and will receive notification from the Department of Unemployment Assistance (DUA) as well as the MassHire Department of Career Services (MDCS), to participate in the program. The notification includes important program deadlines.  

Step 1: Complete a Career Center Seminar (CCS)

During the CSS, you will learn about a wide variety of career services to help you on your path to reemployment.

You have options to complete the CCS:

Log in to your account on MassHire JobQuest. If you don't have an account, you can register and create one. You will need your Social Security number, date of birth, and zip code.

  • Go to www.mass.gov/jobquest to schedule yourself; or
  • Call 1-800-653-5586 to schedule yourself; or
  • Watch a Career Center Seminar on-demand video after creating a MassHire JobQuest account (Please note you must watch the video in its entirety and see the “completed” message at the end of the video to receive credit for attending); or 
  • Call and schedule an in person or virtual Career Center Seminar at your  local MassHire Career Center

Step 2: Complete an Initial RESEA Meeting

After you complete the CCS, you will need to meet with a career center representative for a one-on-one Initial RESEA meeting. The Initial RESEA meeting can be conducted either virtually or in person. You will review and get assistance to prepare for completing the RESEA program requirements.  You will also be given an appointment for your RESEA Review Meeting.

Step 3: Complete a RESEA Review Meeting

The RESEA Review meeting can be conducted either virtually or in person.  During this meeting your completed tasks will be reviewed with you and a conversation about future needs and services will be discussed.

If you have returned to full-time employment, it is important you inform the career center of your employment status.  Failure to inform your career center that you returned to work may result in payment delays in the event of a future unemployment insurance claim.

Contact   for Reemployment Services and Eligibility Assessment (RESEA)

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