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Request a 940 certification

Learn how to request proof of unemployment contributions for tax filing.
Log in to Employment Services for Employers 

Contacts

Department of Unemployment Assistance

Phone

Employer customer service Call Department of Unemployment Assistance, Employer customer service at (617) 626-5075
DUA Call Center Call Department of Unemployment Assistance, DUA Call Center at (877) 626-6800

Monday–Thursday, 8:30 a.m.–4:30 p.m.

Online

Unemployment Services for Employers Log in as an employer or TPA
Learn more about this organization

The Details

What you need

A 940 certification letter provides a summary of Massachusetts taxable wages reported by an employer, and the total amount of paid into unemployment in a specific year.

Employers can request a 940 certification letter online.

How to request

  1. Log in to Unemployment Services for Employers.
  2. Select View more employer details, then select Additional actions.
  3. From the Request 940 certification panel, select Request 940 certification.
  4. Follow the prompts to complete the request
  5. The certification will be mailed to the employer’s address. It’s also available in the Action center under View letters.

Contact

Phone
Employer customer service Call Department of Unemployment Assistance, Employer customer service at (617) 626-5075
DUA Call Center Call Department of Unemployment Assistance, DUA Call Center at (877) 626-6800

Monday–Thursday, 8:30 a.m.–4:30 p.m.

Online
Unemployment Services for Employers Log in as an employer or TPA
Learn more about this organization

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