Audit  Audit of the Human Resources Division

This audit examined the Human Resources Division's activities related to enforcement of state requirements that promote diversity in state government employment. It covers the period of July 1, 2016 through December 31, 2017.

Organization: Office of the State Auditor
Date published: February 14, 2019

Executive Summary

In accordance with Section 12 of Chapter 11 of the Massachusetts General Laws, the Office of the State Auditor has conducted a performance audit of the Human Resources Division (HRD) for the period July 1, 2016 through December 31, 2017. In this performance audit, we examined HRD’s compliance with Executive Order (EO) 526, including determining whether HRD ensured that executive branch agencies complied with reporting requirements for affirmative action plans and diversity plans and whether HRD imposed any remedial courses of action on noncompliant agencies.

Below is a summary of our findings and recommendations, with links to each page listed.

Finding 1

HRD did not always ensure that executive branch agencies filed required affirmative action and diversity plans in a timely manner.


  1. HRD should establish policies and procedures for the Office of Diversity and Equal Opportunity to ensure that its staff consistently enforces agency compliance with EO 526. The policies and procedures should include a policy regarding imposing remedial courses of action, such as hiring freezes, on agencies that do not comply with EO 526.
  2. HRD should implement monitoring controls to ensure that these policies and procedures are adhered to.

Finding 2

HRD did not ensure that all agencies submitted progress reports documenting actions taken toward meeting plan goals.


HRD should develop policies and procedures to monitor the tracking of all affirmative action and diversity plan progress reports to ensure that all agencies are working toward, and reporting on, meeting their goals in the two-year plan cycle. These policies and procedures should also establish the conditions under which HRD will take remedial actions against noncompliant agencies.

A PDF version of the audit of the Human Resources Division is available here.






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Massachusetts State House
Room 230
Boston, MA 02133

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