State employees can meet with Experience Design and Research (XDR) specialists to get help with questions about content strategy or experience research.
- This page, Sign up for an XDR consult, is offered by
- Massachusetts Digital Service
Sign up for an XDR consult
The Details
What is an XDR consult?
There are 2 kinds of consults available:
- Content strategy consults
- Experience research (XR) consults
Each consult is a 30-minute session where you can get help with content strategy and management issues, or experience research questions. These sessions are offered on Thursday afternoons or Friday mornings.
Content strategy consults
You can get help with many topics including:
- Developing strategies to manage, review, and improve content
- Reviewing new content before you launch it
- Refreshing some specific content and removing “ROT” (redundant, outdated, trivial content)
- Addressing content that has poor analytics/feedback
- Reviewing accessibility of some content
- Doing a plain language review
- Improving information architecture and findability
Experience research consults
Experience research consults can help you plan research studies at all stages, including:
- Planning a research study
- Choosing the right research approach
- Recruiting research participants
- Testing a product, service, or concept
- Better understanding users and their needs
- Identifying appropriate participant incentives
- Making sense of research findings
How to sign up
Book a 30-minute consult for a Thursday afternoon or Friday morning.
Please tell us if you want to book a content or experience research consult, send us relevant links in advance, and let us know how you want to use the time so we can prepare.