Department of Developmental Services Public Records

DDS has a designated RAO who will receive and respond to your public records requests.

“An Act to Improve Public Records” took effect on June 3, 2016, enhancing public access to information. Learn more about how you can request and access public records from the Department of Developmental Services.

The Executive Office of Health and Human Services encourages you to use the form below to make a public records request (PRR) of the Department of Developmental Services. This helps to ensure the most expeditious and accurate response to your request. Otherwise, written requests may be delivered by hand, mail, email or fax (if available). While requests for public records may be made orally in person to an RAO, such requests may not be the subject of an appeal. Telephone requests may be accepted at the discretion of the RAO.

Please note, the information you seek may already be available online.

The Department of Developmental Services has designated the following employee as the Primary Records Access Officer (RAO) who will assist requesters in fulfilling their requests:

Gabriella K. Eisner, Primary RAO
Title: Assistant General Counsel
Business address: 1000 Washington St., Boston, MA 02118
Business telephone number: (C) (617)-429-5414
Business email:

Client files are not public records. If you wish to obtain a copy of a Department of Developmental Services client file, please email

Only questions pertaining to the PRR process or a PRR status should be sent to the email account of the Primary RAO. All public record requests should be submitted by using the form below.

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