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Emergency Housing Assistance Programs

Find information about who can assist you in this time of need and give you guidance on shelter services.

LANGUAGE ASSISTANCE

If you do not speak English well and need help applying for or understanding the Emergency Assistance program, DHCD will provide free over-the-phone language translation services.

Applying:
During the Covid-19 crisis, DHCD field offices will not be open to the public for in person applications.
To apply for Emergency Assistance and speak with a Homeless Coordinator please call (866) 584-0653
By phone: If you apply over the phone, tell the person who answers what language you speak and an over-the-phone interpreter will be provided to you free of charge.

Program participant:
If you have already been determined eligible and placed in a shelter, and you need an interpreter to help you understand a document you received or something else about the program, tell your shelter provider that you speak a language other than English, and an over-the-phone interpreter will be provided to you free of charge.

DHCD Main office:
If you need language assistance, and you call the DHCD main office at 617-573-1106, an over-the-phone interpreter will be provided to you free of charge.

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