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Emergency Housing Assistance Programs

Find information about who can assist you in this time of need and give you guidance on shelter services.

LANGUAGE ASSISTANCE

If you do not speak English well and need help applying for or understanding the Emergency Assistance program, DHCD will provide free over-the-phone language translation services.

Applying:
During the Covid-19 crisis, DHCD field offices will not be open to the public for in person applications.

To apply for Emergency Assistance and speak with a Homeless Coordinator please call (866) 584-0653.

By phone: If you apply over the phone, tell the person who answers what language you speak and an over-the-phone interpreter will be provided to you free of charge.

Program participant:
If you have already been determined eligible and placed in a shelter, and you need an interpreter to help you understand a document you received or something else about the program, tell your shelter provider that you speak a language other than English, and an over-the-phone interpreter will be provided to you free of charge.

What would you like to do?

Top tasks

Looking for emergency family shelter  Find a service provider near you 

All other tasks

HomeBASE  Continuum of Care Program  Emergency Assistance Resources, Reports and Information  Emergency Solutions Grant Program  Housing Stabilization Notices  Free Language Assistance 

What you need to know

Free Language Assistance 

Contact Information

Address

Main Office
100 Cambridge Street, Boston, MA 02114
Directions 

Phone

Remote Access Line (866) 584-0653

Monday-Friday; 9am-5pm

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