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Enterprise Print Services

The EOTSS Enterprise Print Platform is an application service that delivers a highly available, low maintenance print platform to all Commonwealth Executive Branch agencies.

The EOTSS Enterprise Print Platform supports the Modern Workplace Framework, reduces generation of paper documents and allows for secure release of documents. The Enterprise Solution includes two components: Printer Logic and AutoStore.

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PrinterLogic SaaS

PrinterLogic SaaS is a platform that lets enterprises centrally manage and deploy network printers or eliminate print servers altogether while maintaining all the functionality they used to provide. PrinterLogic SaaS also allows your end-users to install their own printers with a web-based printer installation portal for your entire enterprise.

End User Components:

  • The Self-Service Portal
  • The Workstation client

AutoStore

AutoStore, used in conjunction with PrinterLogic, is an application that is used to capture, process, and route paper from multi-functional devices into document repositories and email.

Standard Scanning Workflows Enabled:

  • Scan to OneDrive
  • Scan to SharePoint
  • Scan to Email

Enterprise Print Support

EOTSS Enterprise Print PrinterLogic Setup  EOTSS Enterprise Print Direct IP PrinterLogic Setup  EOTSS Enterprise Print Document Scanning Guide  EOTSS Enterprise Print Troubleshooting Guide and FAQ 

Agency Guidance

EOTSS Enterprise Print Moratorium Waiver Guidance 

Need help?

Phone

EOTSS End User IT Service Desk Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629

Support for Commonwealth end users and IT support personnel

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Send us an email Email EOTSS End User and IT Service Support at MassGov@service-now.com
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