Document Delivery Service Request Form

We are happy to provide you with documents from our collection for free, within the limits of copyright law. Please use this form to request documents by citation.

You need to have a citation in order for us to complete your request. For forms or subject requests, please use our Ask a Librarian service.

Due to staffing limitations, we can only fill requests for 5 documents per person per day. If you need more than 5 documents, feel free to send the request, but the documents over 5 will be put at the end of the queue, and will be filled when time allows. It may take several days to receive those additional documents.

Note: To comply with copyright laws, we may copy (or download and email) no more than one article from a periodical title or two chapters from a copyrighted title. As a rule, a small part of the copyrighted work shall be no more than 10% of the resource. We can only supply single copies of a copyrighted work. Multiple copies are not permitted unless the copies qualify under the fair use doctrine, or the works are free of copyright limitations.

Submit your request anytime. Requests are filled Monday through Friday, 9:00 a.m. to 4:00 p.m., usually within 3 hours of receipt. Requests received after 3:30 p.m. may be filled the following business day.

You can reach us at 1(800) 445-8989 (from within Massachusetts)

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