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Add/Remove a Designated Security Officer (DSO)

Request to add or remove a user in the Designated Security Officer (DSO) list.

EOTSS End User and IT Service Support

Phone

Support for Commonwealth end users and IT support personnel

The Details   of Add/Remove a Designated Security Officer (DSO)

Features   for Add/Remove a Designated Security Officer (DSO)

The Designated Security Officer (DSO) is responsible for ensuring compliance with the Commonwealth's and/or agency/Secretariat Acceptable Use and Teleworking policies as well as the Enterprise Security Policy and Standards, and any other internal agency/Secretariat approval process. Certain ServiceNow request items are only available to DSOs. Requests for these applications or services will not be accepted via Incidents or Requests submitted using other ServiceNow Catalog request items. Unauthorized requesters will be referred back to their agency/Secretariat DSOs to ensure that all access requests have been internally approved within the Agency/Secretariat prior to submission. 

Use this request item to add or remove DSOs for your agency/Secretariat. 
If you need more information about adding or removing a Security Administrator or about this role, submit a request to "General Security Services" in the Security & Firewall category in the ServiceNow Service Catalog. 

How to request   Add/Remove a Designated Security Officer (DSO)

Who can request?

Designated Security Officers (DSOs) ONLY - will request on behalf of Commonwealth employees and their authorized business partners, whether or not currently supported by EOTSS.

How?

Request service via a ServiceNow request

 

Contact   for Add/Remove a Designated Security Officer (DSO)

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