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Circuits - Request Upgrade \ Downgrade \ Disconnect

Request to upgrade, downgrade or disconnect an existing circuit.
Request via ServiceNow 

Contacts

EOTSS End User and IT Service Support

Phone

EOTSS End User IT Service Desk Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629

Support for Commonwealth end users and IT support personnel

Online

ServiceNow Log in to ServiceNow 
Chat with us live! Log in and click "Live Chat" 
Send us an email Email EOTSS End User and IT Service Support at MassGov@service-now.com
Learn more about this organization 

The Details   of Circuits - Request Upgrade \ Downgrade \ Disconnect

Features   for Circuits - Request Upgrade \ Downgrade \ Disconnect

EOTSS offers a complete service for upgrading, downgrading, moving or disconnecting a circuit. This service request is for MAGNet Wide Area Network (WAN) connectivity to a customer's remote location across the state.  

For more information on cabling specifications, please see our EOTSS Cabling and Standards Guidelines on mass.gov.

How to request   Circuits - Request Upgrade \ Downgrade \ Disconnect

Request service via a ServiceNow request

More Info   for Circuits - Request Upgrade \ Downgrade \ Disconnect

EOTSS Facility Planning and Timeline Considerations

Contact   for Circuits - Request Upgrade \ Downgrade \ Disconnect

Phone
EOTSS End User IT Service Desk Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629

Support for Commonwealth end users and IT support personnel

Online
ServiceNow Log in to ServiceNow 
Chat with us live! Log in and click "Live Chat" 
Send us an email Email EOTSS End User and IT Service Support at MassGov@service-now.com
Learn more about this organization 

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