Contacts
MDAR Feed Program
Online
EEA ePLACE Help Desk
Phone
Open M-F 7:30 am-5:00 pm, with the exception of all Commonwealth & Federally observed holidays.
The Details
What you need
Announcement: Launch of New Online Registration Platform
We are pleased to announce the launch of our new online registration platform, the EEA ePLACE Portal.
Beginning November 2025, all product registrations — including new applications and renewals — must be submitted and managed through the EEA ePLACE Portal. Paper applications will no longer be accepted.
If you are renewing previously registered products, your online application is due by December 31st, 2025.
Fees
| Name | Fee | Unit |
|---|---|---|
| Annual Registration Fee | $100 | per product |
How to register
Apply online through the Commonwealth of Massachusetts EEA ePLACE Citizen Access Portal.
Next steps
-
Create an Online EEA ePLACE Portal Account
- Create your online account through the EEA ePLACE Portal. This is a one time process.
- Guidance on creating the EEA ePLACE Portal account
- For technical assistance, contact the ePLACE Help Desk: (844) 733-7522 or at ePLACE_helpdesk@mass.gov
Prepare for Your Application
Before starting your online application, have the following ready:
- Have all product label file(s) that your are registering ready for upload. This is applicable to both new and renewal registrations.
- If you’re registering more than 100 products for a company, create a single .zip folder for all labels.
Complete the Application Form
Depending on the number of products you are registering for the Company, select the applicable guidance document below:
Open PDF file, 1.23 MB, CFPF-EEA ePLACE Instructions (less or equal to 100 products) (English, PDF 1.23 MB)Open PDF file, 1.2 MB, CFPF-EEA ePLACE Instructions (over 100 products) (English, PDF 1.2 MB)Internal Review and Payment Process
- Once your application has been submitted, MDAR's Feed Program will review your application.
- Please allow several weeks for processing, as higher volumes are expected during this transition period.
- When the review is complete, you will receive an invoice by email for all approved products.
- After the payment is processed, you will receive a confirmation email with your list of approved products, which serves as your 2026 registration certificate.
For questions about your registration application, contact: MDARFeedProgram@mass.gov
Contact
Online
MDAR Feed Program Email MDAR Feed Program at MDARFeedProgram@mass.govPhone
ePLACE Help Desk Call EEA ePLACE Help Desk, ePLACE Help Desk at 844-733-7522Open M-F 7:30 am-5:00 pm, with the exception of all Commonwealth & Federally observed holidays.
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