Other Software

Use this catalog item to add (provision) and/or remove (deprovision) user access to software not currently available in the Service Catalog. Upon submission, the Software Inventory Management group will review your request and contact you if more information is necessary. 

Request and Installation Process 

If the requested software is available, it will be installed upon review and approval by the Software Inventory Management group.  If you are not currently supported by EOTSS, and the software required installation, we will notify you to contact your internal agency IT help desk for installation. 

Request for Procurement of Software 

If you request requires the procurement of software, you will be contacted to obtain additional information prior to purchase and installation. 

Notice regarding Freeware products 

1. Freeware is not supported by EOTSS. 
2. Freeware is typically restricted to personal or non-commercial/corporate use. 
3. We will require approval from the Agency/Secretariat Legal and/or Security Office before we will proceed with installing them. 
4. Additional approval may be required by EOTSS Legal, Security Office and/or Technology Office.

Policies: 

EOTSS Hardware Standards

EOTSS Software Standards

Additionally, learn more about End User Support Services.