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EOTSS self-help knowledge bases
EOTSS supported end users have several self-help and knowledge resources available.
EOTSS supported applications and services
EOTSS supports several applications and services.
Contact Information
Phone
EOTSS End User Service Desk
Call EOTSS End User and IT Service Support, EOTSS End User Service Desk at (844) 435-7629
24x7x365 support for Commonwealth end users
CommonHelp IT Service Desk
Call EOTSS End User and IT Service Support, CommonHelp IT Service Desk at (866) 888-2808
for agency/Secretariat IT help desks and support personnel
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EOTSS End User Service Desk
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CommonHelp IT Service Desk
Email EOTSS End User and IT Service Support at commonhelp.desk@mass.gov