The EOTSS End User Service Desk is an IT help desk for Commonwealth employee and authorized business partner end users.
Log in links for this page
- This page, EOTSS End User Support Services, is offered by
- Office of Security and Operations
- Executive Office of Technology Services and Security
What would you like to do?
- Reset your Active Directory (AD) integrated password
- EOTSS Windows 11 Device Setup Instructions
- EOTSS Enterprise Print PrinterLogic Setup
- EOTSS Enterprise Print Document Scanning Guide
-
Open PDF file, 324.04 KB, How to find your computer name (PDF 324.04 KB)
- Download and install the Commonwealth VPN client
- How to use the Commonwealth VPN
Contact Information
Phone
EOTSS End User IT Service Desk
Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629
Support for Commonwealth end users and IT support personnel
Help Us Improve Mass.gov with your feedback
Thank you for your website feedback! We will use this information to improve this page.
If you need assistance, please contact the Operations and Service Management.
If you would like to continue helping us improve Mass.gov, join our user panel to test new features for the site.