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- This page, Distribution Lists , is offered by
- Executive Office of Technology Services and Security
Distribution Lists
Contacts
EOTSS End User and IT Service Support
Phone
Support for Commonwealth end users and IT support personnel
The Details of Distribution Lists
Overview for Distribution Lists
A Distribution List(s) (DL) is a feature of the MassMail Global address list (GAL) which allows users to maintain a list of eMail addresses. DLs are generally used to send communications to a dedicated group of Commonwealth O365 recipients, with a maximum of 500 recipients.
Use this request to create a new DL, or to manage or delete an existing DL that you already own. Requesters should appoint at least two (2) "owners" of the DL, who will then manage the members in the list.
If you want to be added to an existing DL, please reach out to the owner of that DL or your internal IT help desk.
Once the team reviews your request, they will determine whether the DL should be dynamic or static. If for some reason the DL you are requesting should not be dynamic (update automatically) and should only be modified manually, please be sure to note this in the “Additional Details” field.
If you want to send email to a large amount of external recipients OR a combination of both internal and external recipients, please use the List Server Catalog item.
How to request Distribution Lists
Please note: Internal agency IT Liaison (ITL) approval is required in order for EOTSS to process this request.
Policies for Distribution Lists
Contact for Distribution Lists
Phone
Support for Commonwealth end users and IT support personnel