If you believe a Licensed Site Professional or a non-LSP violated any of the LSP Board’s regulations regarding Professional Conduct at 309 CMR 4.00 you can file a complaint with the LSP Board.
- This page, File a complaint against an LSP, is offered by
- Board of Registration of Hazardous Waste Site Cleanup Professionals
File a complaint against an LSP
Contacts
Board of Registration of Hazardous Waste Site Cleanup Professionals
The Details of File a complaint against an LSP
What you need for File a complaint against an LSP
You will need the following things to complete the complaint form:
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The name and contact information of the LSP
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The site or location where the alleged misconduct occurred
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The MassDEP Release Tracking Number (RTN) of the site if it has one
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Description of the alleged misconduct, any supporting documents and the names of any witnesses
How to file File a complaint against an LSP
You can file your complaint with the LSP Board by mail. After collecting the information mentioned above, you can complete the complaint form. When the form is complete, you can mail it to:
LSP Board
100 Cambridge Street
9th Floor
Boston, MA 02114
You can email your complaint to lsp.board@mass.gov
Next steps for File a complaint against an LSP
After the LSP Board receives your complaint
1. Each complaint is assigned to a staff investigator who determines whether the LSP Board has jurisdiction over the matter.
2. If the complaint falls within the LSP Board’s jurisdiction, the LSP Board reviews the complaint and decides whether further investigation is warranted.
3. If the LSP Board determines that an investigation is warranted then a Complaint Review Team (CRT) comprised of two Board members and a staff attorney conduct an investigation.
4. Based on the results of the of the CRT’s investigation, the LSP Board determines whether discipline is warranted.
Downloads for File a complaint against an LSP
Open DOC file, 51.5 KB,
LSP Complaint Form
(English, DOC 51.5 KB)
Contact for File a complaint against an LSP
Address
100 Cambridge Street, 9th Floor, Boston, MA 02114