Find help applying for or enrolling in MassHealth, the Health Safety Net, or the Children's Medical Security Plan

Find an enrollment assister

An enrollment assister is an organization or individual outside of MassHealth trained to help people apply for benefits and enroll in a plan.

Find an enrollment assister.

MassHealth Enrollment Centers (MECs)

The Enrollment Centers are open for limited walk-in appointments. We strongly encourage you to use MassHealth’s new appointment scheduler if you need help from a MassHealth Customer Service Representative.

Please note: MEC's can help you with applications, but they are not able to enroll you into a health plan. Please use the other contacts listed on this page to enroll in a plan. Do not mail or fax an application to any of the locations below. 

Locations:

Charlestown
529 Main Street
Charlestown, MA 02129

Note: An after-hours drop box is available to submit your application in person.

Chelsea
45 Spruce Street
Chelsea, MA 02150

Note: This office has limited parking space.
It is accessible from MBTA bus lines 112 and 114.  

Springfield
88 Industry Avenue, Suite D
Springfield, MA 01104

Taunton
21 Spring Street, Suite 4
Taunton, MA 02780

Tewksbury
367 East Street
Tewksbury, MA 01876

Note: An after-hours drop box is available to submit your application in person.

Quincy
100 Hancock Street, 1st floor
Quincy, MA 02171

Worcester
50 SW Cutoff, Suite 1A
Worcester, MA 01604

Massachusetts Health Connector Walk-in Centers

You can also visit one of the Massachusetts Health Connector Walk-In Centers for help in person. The Massachusetts Health Connector has trained and certified individuals to help you apply for coverage, shop for plans, answer your questions about your eligibility, payments, plan details, and health care reform rules and requirements. Help is free for people of any income level.

Please note: Massachusetts Health Connector Walk-in Centers cannot process applications for people 65 or older, or for people who need long-term care. 

By Phone: 
Health Connector Customer Service Call Center
Phone: (877) 623-6765
TTY:  (877) 623-7773

Locations: 

Boston
133 Portland Street
Boston, MA 02114
Hours: Monday - Friday: 8:00 a.m. to 6:00 p.m.

Brockton
63 Main Street
Brockton, MA 02301
Hours: Monday - Friday: 9:00 a.m. to 5:00 p.m.

Springfield
88 Industry Avenue, Suite D
Springfield, MA 01104
Hours: Monday - Friday: 9:00 a.m. to 5:00 p.m.

Worcester
146 Main Street
Worcester, MA 01608
Hours: Monday - Friday: 8:00 a.m. to 6:00 p.m.