Contact for Find help applying for or enrolling in MassHealth or the Health Safety Net for seniors and people who need long-term care
MassHealth Customer Service Center
Phone
Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.
Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.
The Details of Find help applying for or enrolling in MassHealth or the Health Safety Net for seniors and people who need long-term care
How to find Find help applying for or enrolling in MassHealth or the Health Safety Net for seniors and people who need long-term care
Call our MassHealth Customer Service Center
- Main: 800-841-2900
- TTY: 800-497-4648
Services are available Monday-Friday, 8 a.m. to 5 p.m. Interpreter services are available.
For people with disabilities
MassHealth provides personal help to people with disabilities. By calling the number below you can learn about MassHealth processes and requirements. You can get help with your application over the phone.
MassHealth Disability Accommodations Ombudsman:
- Main: (617) 847-3468
- TTY: (617) 847-3788
MassHealth Enrollment Centers
Visit one of our MassHealth Enrollment Centers to speak with a MassHealth staff member.
45 Spruce St.
Chelsea, MA 02150
Hours: Mon-Fri 8:45 a.m.–5 p.m.
88 Industry Ave.
Suite D
Springfield, MA 01104
Hours: Mon-Fri 8:45 a.m.–5 p.m.
21 Spring St.
Suite 4
Taunton, MA 02780
Hours: Mon-Fri 8:45 a.m.–5 p.m.
367 East St.
Tewksbury, MA 01876
Hours: Mon-Fri 8:45 a.m.–5 p.m.
100 Hancock St., 6th floor
Quincy, MA 02171
Hours: Mon.-Fri. 8:45 a.m.–5 p.m.
More info for Find help applying for or enrolling in MassHealth or the Health Safety Net for seniors and people who need long-term care
You can find help here if you live in the community, and you're:
- An individual 65 years of age or older and living at home
- An individual of any age and need long-term-care services in a medical institution
- An individual who is eligible under certain programs to get long-term care services to live at home
- A member of a married couple and one spouse is over 65 years of age and the other is under 65 years of age
If you
- are younger than 65 years of age
- are the parent or caretaker of a child who is under 19 years of age, or you are disabled and are either working 40 or more hours in a month, or are currently working and have worked at least 240 hours in the six months immediately before the month of the application
Contact for Find help applying for or enrolling in MassHealth or the Health Safety Net for seniors and people who need long-term care
Phone
Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.
Self-service available 24 hrs/day in English and Spanish. Other services available Monday-Friday 8 a.m.–5 p.m. Interpreter service available.