How to File a Complaint of Discrimination

Please use the Intake Scheduling Portal link below to book a telephone intake interview with an MCAD investigator.

Please read this information before you book your appointment.

NOTICE: 300 Days to File a Complaint (Statute of Limitations)

You only have 300 days from the last act of discrimination in employment, housing and public accommodations to file a complaint at the MCAD. You have six months from the last act of discrimination in education to file a complaint. Scheduling an intake interview does not pause the time limit to file a complaint.

• If your statute of limitations expires within 48 hours, please call the MCAD and request an emergency intake: 617-994-6000

Phone Intake Requirements

• You must have access to your phone and email during the call. Please note: You may receive a call from a blocked or unlisted number.

Missed Appointments

• If you do not answer the phone after two attempts to reach you at the number specified, the investigator will email you at the email address provided, notifying you that you have missed the intake interview, and that you must book a new intake interview at a later date and time.

Language Assistance Services

• If you need an interpreter, please call the MCAD Language Access Line - (617) 994-6071

CLICK HERE TO BOOK →

The MCAD has implemented temporary emergency changes to its processes and procedures in response to the COVID-19 health crisis. 

If you are an attorney or Duly Authorized Representative (DAR) filing a Complaint on behalf of an individual, please contact the MCAD for eComplaint filing instructions at mcad@mass.gov.

Please also review the MCAD's Guidance for Out-of-State Attorneys →