This is to request HR/CMS service related to payroll components (Additional Pay, Direct Deposit, Employee Tax Data, General Deduction Data, Paycheck, Pension/Retirement).
- This page, HRCMS Payroll, is offered by
- Executive Office of Technology Services and Security
HRCMS Payroll
Contacts
EOTSS End User and IT Service Support
Phone
EOTSS End User IT Service Desk
Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629
Support for Commonwealth end users and IT support personnel
The Details
Features
This service will provide user support in HR/CMS for all Payroll related matters. These services are provided to the Executive, Judicial and Legislative branches of government as well as Higher Education, MBTA and all Independent and Constitutional offices.
Additional Pay, Direct Deposit, Employee Tax Data, General Deduction Data, Paycheck, Pension/Retirement.
All Higher Education, Judicial and MBTA requests are to be submitted to HR/CMS Payroll.
How to request
NOTE: HRCMS Service is available for HRCMS Core Users only (see ServiceNow User Roles | Mass.gov, HRCMS Core Users section).
Contact
Phone
EOTSS End User IT Service Desk
Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629
Support for Commonwealth end users and IT support personnel