Request HRCMS services related to Time and Labor components.
- This page, HRCMS Time & Labor, is offered by
- Executive Office of Technology Services and Security
HRCMS Time & Labor
Contacts
EOTSS End User and IT Service Support
Phone
EOTSS End User IT Service Desk
Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629
Support for Commonwealth end users and IT support personnel
The Details
Features
Users may request support for HRCMS Time and Attendance matters, including Assign Work Schedule, Comp Plan Enrollment, Leave Balance Issues, Time Reporter Data, Timesheet, View Compensatory Time, etc. These services are provided to all Executive Departments, Legislative, Independent and Constitutional offices.
All Higher Education, Judicial and MBTA requests must be submitted to HRCMS Payroll.
How to request
NOTE: HRCMS Service is available for HRCMS Core Users only (see ServiceNow User Roles | Mass.gov, HRCMS Core Users section).
Contact
Phone
EOTSS End User IT Service Desk
Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629
Support for Commonwealth end users and IT support personnel