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Log in to Unemployment Services with MyMassGov

After you create a MyMassGov account, you can sign in to Unemployment Services for Workers to make and manage your claims.
Unemployment Services for Workers  Apply for unemployment insurance benefits 

Contacts

Department of Unemployment Assistance

Phone

Call Center Call Department of Unemployment Assistance, Call Center at (617) 626-6800

Monday–Thursday 8:30 a.m.–4:30 p.m.

Voice Relay Call Department of Unemployment Assistance, Voice Relay at 711

Monday–Friday 8:30 a.m.–4:30 p.m.

TeleCert Line Call Department of Unemployment Assistance, TeleCert Line at (617) 626-6338

To request weekly benefits, daily 6 a.m.–10 p.m.

Payment Status Line Call Department of Unemployment Assistance, Payment Status Line at (617) 626-6563

To check your claim or benefit payment status

PIN Selection Line Call Department of Unemployment Assistance, PIN Selection Line at (617) 626-6943

Select or reset your 4-digit Personal Identification Number (PIN)

Direct Deposit Line Call Department of Unemployment Assistance, Direct Deposit Line at (617) 626-6570

Set up, change, or cancel direct deposit

Online

Unemployment Services for Workers Log in as a claimant 
Reset your password 
Make an appointment with the Boston Re-Employment Center 
Learn more about this organization 

The Details

What you need

To apply for unemployment benefits online, manage your account, and file your weekly benefit claims, you need a MyMassGov account.

If you had a UI Online account, you can’t use it to log into the new Unemployment Services website.

How to log in

If you have a MyMassGov account

  1. Go to the Unemployment Services for Workers website and select "Log in or Create your account with MyMassGov."
  2. Log in using your MyMassGov username and password and follow the prompts.

If you don't have a MyMassGov account

  1. Go to the Unemployment Services for Workers website and select "Log in or Create your account with MyMassGov."
    • If you had a UI Online Account, use the same email address to sign up for MyMassGov.
  2. Follow the prompts to create your account. 

Contact

Address
Boston Re-Employment Center (by appointment only)
2 Avenue de Lafayette, Boston, MA 02111
Directions 
Phone
Call Center Call Department of Unemployment Assistance, Call Center at (617) 626-6800

Monday–Thursday 8:30 a.m.–4:30 p.m.

Voice Relay Call Department of Unemployment Assistance, Voice Relay at 711

Monday–Friday 8:30 a.m.–4:30 p.m.

TeleCert Line Call Department of Unemployment Assistance, TeleCert Line at (617) 626-6338

To request weekly benefits, daily 6 a.m.–10 p.m.

Payment Status Line Call Department of Unemployment Assistance, Payment Status Line at (617) 626-6563

To check your claim or benefit payment status

PIN Selection Line Call Department of Unemployment Assistance, PIN Selection Line at (617) 626-6943

Select or reset your 4-digit Personal Identification Number (PIN)

Direct Deposit Line Call Department of Unemployment Assistance, Direct Deposit Line at (617) 626-6570

Set up, change, or cancel direct deposit

Online
Unemployment Services for Workers Log in as a claimant 
Reset your password 
Make an appointment with the Boston Re-Employment Center 
Learn more about this organization 

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