Change the password for your MyMassGov account

Option 1: If you're not logged into your account: 

1. Navigate to MyMassGov. 
2. Select the type of account type you're using: Personal or Business. 
3. Select the "Forgot password?" link. 
4. Enter the email address for your account.
5. Select "Send Verification Code."
6. A verification code will be sent to the email address you entered. 
7. Enter this code into the "Verify Code" field on the MyMassGov page. 
8. Select "Verify."
   1. See "More Info" if you don't receive an email or your code doesn't work. 
9. Enter a new password that's between 8 and 64 characters in length and meets at least three of these requirements:
   1. Contains a special character (e.g., @ # $ % ^ & *)
   2. Contains a number
   3. Contains an uppercase character
   4. Contains a lowercase character
10. Re-enter your password to confirm it. 
11. Select "Continue." 
12. A confirmation page will load when your change has been successfully completed.
13. You’ll receive an email confirming that your password has been updated.

Use the new password the next time you log in.

Option 2: If you're logged into your account:

1. Access your account settings by selecting the link with your email address in the upper right corner.
2. Select "Account settings."
3. Select the "Edit" button next to your password.
   1. You may need to enter a verification code to edit your account settings.
4. Enter a new password that's between 8 and 64 characters in length and meets at least three of these requirements:
   1. Contains a special character (e.g., @ # $ % ^ & *)
   2. Contains a number
   3. Contains an uppercase character
   4. Contains a lowercase character
5. Re-enter your password to confirm it.
6. Select "Continue."
7. A confirmation will load on the "Account Settings" page when your change has been successfully completed.
8. You’ll receive an email confirming that your password has been updated.

Use the new password the next time you log in.