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Microsoft Teams Recording and Transcription Privileges

Record Microsoft Teams meetings or calls.

EOTSS End User and IT Service Support

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Support for Commonwealth end users and IT support personnel

The Details   of Microsoft Teams Recording and Transcription Privileges

Features   for Microsoft Teams Recording and Transcription Privileges

Teams meetings or calls can be recorded to capture audio, video, and screen sharing activity. There is also an option for recordings to have automatic transcription, so that you can play back meeting recordings with closed captions and review important discussion items in the transcript. The recording happens in the cloud, and it is saved so you can share it securely across your organization. 

 **IMPORTANT - PLEASE READ** 

RECORDING POLICIES: All Teams Recordings and Transcriptions must adhere to Agency, Secretariat and Commonwealth recording policies. 

ACCESS TO RECORDINGS and TRANSCRIPTIONS: Please be advised that Teams Recordings and Transcriptions are only retained for 20 days in Azure Media Services. If you initiated the recording and are provisioned for OneDrive for Business, the file will be automatically moved to your OneDrive after 20 days for longer term storage.

Pricing   for Microsoft Teams Recording and Transcription Privileges

There is no additional* fee for Microsoft Teams Recording Privileges.

*Microsoft Teams Recording is included with your M365 G3 license.

How to request   Microsoft Teams Recording and Transcription Privileges

Please note: Internal agency IT Liaison (ITL) approval is required in order for EOTSS to process this request.

Request service via a ServiceNow request

Next steps   for Microsoft Teams Recording and Transcription Privileges

Virtual Meeting Best Practices

Policies & More Info   for Microsoft Teams Recording and Transcription Privileges

EOTSS Policy
Acceptable Use of Zoom and Other Collaboration Tools

 

How do I record a Teams meeting?

How to record a meeting in Microsoft Teams (Microsoft's instructions for recording, for both desktop and mobile)

Where is the file stored?

When a Teams meeting is recorded, it is retained in Azure Media Services for 20 days. 

How do I access the file?

To access the Teams Recording within 20 days of the recording:

  1. Open Microsoft Teams.
  2. Go to the Teams channel or meeting.
  3. Look for the recoding to play it back or download it.
Screenshot of how to download Teams Recording from Teams meeting Chat window
What do I do if I need the recording for longer than 20 days?
  • If the user who initiated the recording is provisioned for OneDrive for Business, the file is automatically moved to their OneDrive for longer term storage and no further action is required. 
  • If the user who initiated the recording is NOT provisioned for OneDrive for Business, the user must manually download the recording file within 20 days of the date the recording was made and upload to another location for longer term storage.
How do I manually download the recording?

The recording can be downloaded from the chat pane of the meeting that was used to make the recording; the user will then choose where the file is to be stored:

  1. Open Microsoft Teams.
  2. Go to the Teams channel or meeting.
  3. Look for the recording to play it back or download it.
  4. Click the ‘Download’ button under it to download the recording.
Screenshot of how to download Teams Recording from Teams meeting Chat window

IMPORTANT: After 20 days, the file will be permanently deleted from Azure Media Services and cannot be recovered.

Contact   for Microsoft Teams Recording and Transcription Privileges

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