Mobius View

Features

Mobius View is the EOTSS enterprise online report viewing and print spooling service for Commonwealth agencies.  

• Online Reporting Service provides access to archived reports, documents, audio/video files, and images  
• Print Spooling Service provides access to printers in the MITC datacenter

How to request

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Request service via a ServiceNow request

Service Level Expectation (SLE)

Mobius View

SLE	Responsibilities/Dependencies
Fulfillment: 80% within 5 business days	Customer Responsible for adhering to the EOTSS Standard Rules of Engagement. EOTSS Responsible for coordinating discovery meeting(s) with the customer if applicable.  Responsible for providing online report viewing and print spooling services to the customer per their requirements.

Contact

EOTSS End User and IT Service Support

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Phone

EOTSS End User IT Service Desk Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629

Support for Commonwealth end users and IT support personnel

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