The State Organization Index provides an alphabetical listing of government organizations, including commissions, departments, and bureaus.
Top-requested sites to log in to services provided by the state
From area codes 339, 617, 781, and 857, or from outside Massachusetts
From all other Massachusetts area codes
For people who are deaf or hard-of-hearing (in Massachusetts)
If a state or local police officer issues you a traffic ticket (civil motor vehicle citation), you have 20 days to respond. You can pay the fine in full or you can appeal and request a hearing.
If you don’t respond to a traffic ticket within 20 days, you waive your right to a hearing and will be charged late and release fees in addition to your fine. The RMV will send you a letter stating you are in default, and if you do not pay your fine and fees within 30 days of that letter, your driver's license or right to operate a motor vehicle will be suspended.
Wait 10 days after receiving your citation before paying the fine online. The RMV needs time to receive and process the citation.
To pay online, you will need:
To pay your ticket by phone, call the contact center:
(857) 368-8000 From area codes 339, 617, 781, and 857, or from outside Massachusetts
(800) 858-3926From all other Massachusetts area codes
TTY: (877) 768-8833For people who are deaf or hard-of-hearing (in Massachusetts)
You will need:
Make your check or money order payable to MassDOT and write your traffic ticket (citation) number and your driver’s license number on your payment.
Do not mail cash.
If you've lost your pre-addressed envelope, mail your ticket and payment to:
Citation Processing Center
P.O. Box 55890
Boston, MA 02205-5890
Bring your traffic ticket and payment to an RMV Service Center.
Most service centers accept cash, check, and money orders. Since payment methods vary by location, check what’s accepted at the site you will be visiting.
Traffic law violations and at-fault accidents are surchargeable incidents and are reported to the Merit Rating Board (MRB). The board reports all at-fault accidents and traffic violations to insurers. As a result, drivers who cause accidents and violate traffic laws may incur a surcharge and pay more for auto insurance.
The RMV doesn't collect payments for parking tickets. You must pay the city or town that issued the ticket.