Contacts
Mobile Integrated Health Care Program
The Details of Report a Community EMS or MIH serious incident
What you need for Report a Community EMS or MIH serious incident
Please note these instructions are for Community EMS, Mobile Integrated Health Care (MIH), and MIH with ED Avoidance (EDA) programs to self-report serious incidents.
If you want to file a complaint about care you or someone else received by personnel as part of a Community EMS, MIH, or MIH with EDA program, please follow instructions on the File a Community EMS, MIH, or MIH with EDA complaint page.
- Your program name and address
- Date and location of incident
- Names and certification numbers (if applicable) of program staff involved in incident
- Patient care report or encounter record(s) number(s)
- Descriptive information about the nature of the incident and corrective action taken
How to report Report a Community EMS or MIH serious incident
- Download and complete the MIH and Community EMS Programs Serious Incident Report Form.
- Fax the form to (617) 887-8751. Do not email this form.