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Request a MATRIS user account

Individuals and vendors working on behalf of a licensed ambulance service can use these instructions to request a new MATRIS account.

Contacts

Office of Emergency Medical Services

Phone

Call Office of Emergency Medical Services at (617) 753-7300

Online

Email Office of Emergency Medical Services at matrissupport@state.ma.us

The Details

What you need

Individuals and vendors working on behalf of a licensed ambulance service who do not have a login to access the Massachusetts Ambulance Trip Record Information System (MATRIS) may request to be set up as a new user in the system. In order to request a user account, individuals must first complete the MATRIS Use Agreement.

How to request

  1. To request a user account, complete the MATRIS Use Agreement
  2. Scan the completed agreement and email it to matrissupport@state.ma.us

  1. To request a user account, complete the MATRIS Use Agreement
  2. Mail the completed agreement to:
    Office of Emergency Medical Services, Attn: MATRIS
    Department of Public Health
    67 Forest Street
    Marlborough, MA 01752

Downloads

Open RTF file, 99.57 KB,  MATRIS Use Agreement (English, RTF 99.57 KB)

Contact

Address
67 Forest St., Marlborough, MA 01752
Directions 
Phone
Call Office of Emergency Medical Services at (617) 753-7300
Online
Email Office of Emergency Medical Services at matrissupport@state.ma.us
Fax
(617) 753-7320

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