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Request a public record from the DPU

Learn how to request a public record from the DPU

DPU public records access officers

Phone

Rachel Cottle contact information (617) 305-3769

DPU records access officer

Carline Lemoine contact information (617) 305-3532

DPU records access officer

Online

DPU records access officer email DPU.RAO@state.ma.us

The Details

What you need

First, review Mass.gov and the Department of Public Utilities (DPU) online file room to see whether any documents that you seek are available online.  Public filings made in specific DPU dockets, electric and gas utilities’ annual returns, DPU laws and regulations, and information about competitive suppliers are available online.

If you cannot find what you are looking for, you may submit a request by email, postal mail, or telephone to the records access officers.

In your request:

  • Please be as specific as possible
  • Include dates of documents that you seek
  • State whether your request relates to a specific company or DPU division

Note that you can only appeal a denial of access to public records to the Supervisor of Public Records if you submit the initial request in writing.

It may take several days to get a response.  The DPU works diligently to respond to requests within ten business days; however, some requests require more than ten days to complete (e.g., obtaining records stored off-site).  When it appears a request will take longer than ten days, we will alert you of the delay.

How to request

Send your request to the DPU records access officers by email.  Alternatively, you may fill out and submit this online form.

Please include the following contact information so that the records access officers can contact you with questions about your request:

  • Name
  • Affiliation, if any
  • Telephone number
  • Postal address
  • E‑mail address, if any

Mail your request to the DPU records access officers at:

Department of Public Utilities
One South Station, 5th Floor
Boston, MA 02110

Please include the following contact information so that the records access officers can contact you with questions about your request:

  • Name
  • Affiliation, if any
  • Telephone number
  • Postal address
  • E‑mail address, if any

Call the DPU records access officers at (617) 305-3500 or use the contact information provided at the top of this page.

Please be prepared to provide the following contact information so that the records access officers can contact you with questions about your request:

  • Name
  • Affiliation, if any
  • Telephone number
  • Postal address
  • E‑mail address, if any

Next steps

How to appeal a denial of access to public records

You can learn how to appeal a denial in the Secretary of the Commonwealth's regulations, 950 CMR 32.00.  See also G.L. c. 66, Section 10(b).

Please note that

  • You must submit a petition for appeal of a response by a records access officer within 90 calendar days of the date of the response by a records access officer
  • You must submit a petition for appeal of a failure to respond within the timeliness requirements of 950 CMR 32.00 within 90 calendar days of the request
  • You can only appeal a denial of access to public records to the Supervisor of Public Records if you submit the initial request in writing

Submit your appeal to:

Supervisor of Records
Division of Public Records
Office of the Secretary of the Commonwealth
One Ashburton Place, Room 1719
Boston, MA 02108

You can also submit your appeal by email.

Contact

Address

DPU records access officers
Department of Public Utilities, One South Station, 5th Floor, Boston, MA 02110

Phone

Rachel Cottle contact information (617) 305-3769

DPU records access officer

Carline Lemoine contact information (617) 305-3532

DPU records access officer

Online

DPU records access officer email DPU.RAO@state.ma.us

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