Department of Public Utilities (DPU)

The DPU oversees investor-owned electric power, natural gas, and water companies in Massachusetts. In addition, the DPU regulates the safety of bus companies, moving companies, and transportation network companies. We also oversee the safety of natural gas pipelines.

Who we serve

The DPU serves:

  • Gas, electric and water customers by monitoring service quality and setting rates
  • The public by overseeing gas pipeline safety
  • Customers of bus, moving, and transportation companies in regulating safety
  • Passengers of the MBTA by overseeing equipment and operation safety

    Learn about services offered by the DPU divisions

Contact Us

DPU seal


Department of Public Utilities, 1 South Station, 5th floor, Boston, MA 02110



(617) 345-9101

Recent news & announcements from Department of Public Utilities

Image credits:  Shutterstock


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