The Department of Public Utilities (DPU) oversees investor-owned electric power, natural gas, and water companies in Massachusetts. In addition, the DPU regulates the safety of bus companies, moving companies, and transportation network companies. We also oversee the safety of natural gas pipelines.
Quick Links
Contact Us
Mission Statement
The Department of Public Utilities (DPU) is an adjudicatory agency overseen by a three-member Commission. It is responsible for oversight of investor-owned electric power, natural gas, and water utilities in the Commonwealth. In addition, the DPU is charged with developing alternatives to traditional regulation, monitoring service quality, regulating safety in the transportation and gas pipeline areas, and the siting of energy facilities. The mission of the DPU is to ensure that consumers’ rights are protected, and that utility companies are providing the most reliable service at the lowest possible cost. The DPU oversees the public safety from transportation and gas pipeline-related accidents, and the energy facilities siting process. The DPU seeks to promote safety, security, reliability of service, affordability, equity, and greenhouse gas emission reductions.
Learn about services offered by the DPU divisions
The DPU does not discriminate on the basis of race, color, national origin, disability, age or sex. For more information, see DPU Nondiscrimination Notice.
Our Divisions
What would you like to do?
- Battery Storage
- Dig Safe
- DPU Employment and Internships
- DPU Oversight of Rail Transit
- EFSB Decisions
- Electric Sector Modernization Plans (ESMPs)
- Electric Vehicle Charging
- Energy Efficiency Activities of Utilities
- Energy Facilities Siting Board
- Financial and Operating Annual Returns to the DPU
- For Customers of Moving, Towing, or Bus Companies
- Grid Modernization and Advanced Metering Infrastructure
- Information for Bus, Moving, and Towing Companies
- Information for Competitive Suppliers and Electricity Brokers
- Information for Consumers about the Electric Industry
- Information for Gas Competitive Suppliers and Retail Agents
- Interconnecting Renewable Energy Facilities
- Interest Rates for Security Deposits and Late Payment Charges
- Long-Term Contracts for Renewable Energy
- Natural Gas Industry
- Net Metering
- Pipeline Safety Information
- Rideshare Companies
- Rideshare Company Drivers
- Siting Division
- Siting Division Orders
- Utility Filings and Tariffs
- Utility Laws and Regulations
- Water Distribution Companies
Featured Topics
Commercial Transportation
Information for companies that transport people and goods, and companies that need vehicles to operate.
- Commercial Driver's Licenses (CDL)
- Commercial Truck Permits
- Information for Bus, Moving, and Towing Companies
- For Customers of Moving, Towing, or Bus Companies
- Apply for an Alcoholic Beverages Transportation Permit (ABCC)
- Rideshare Companies
- Rideshare Company Drivers
- Get a State Park Construction or Commercial Vehicle Permit
- Providing rides through the Human Service Transportation (HST) brokerage
Electric & Natural Gas Industry
Get information about companies that distribute energy and the competitive supply products they offer.
Energy
Learn about heating your home, improving energy efficiency, investing in renewable energy, and more.