Department of Public Utilities (DPU)

The Department of Public Utilities (DPU) oversees investor-owned electric power, natural gas, and water companies in Massachusetts. In addition, the DPU regulates the safety of bus companies, moving companies, and transportation network companies. We also oversee the safety of natural gas pipelines.

Contact Us

Address

Department of Public Utilities
1 South Station, 3rd floor, Boston, MA 02110

Phone

Fax

(617) 345-9101
Department of Public Utilities seal

Mission Statement

The Department of Public Utilities (DPU) is an adjudicatory agency overseen by a three-member Commission. It is responsible for oversight of investor-owned electric power, natural gas, and water utilities in the Commonwealth.  In addition, the DPU is charged with developing alternatives to traditional regulation, monitoring service quality, regulating safety in the transportation and gas pipeline areas, and the siting of energy facilities.  The mission of the DPU is to ensure that consumers’ rights are protected, and that utility companies are providing the most reliable service at the lowest possible cost.  The DPU oversees the public safety from transportation and gas pipeline-related accidents, and the energy facilities siting process.  The DPU seeks to promote safety, security, reliability of service, affordability, equity, and greenhouse gas emission reductions.

Learn about services offered by the DPU divisions

The DPU does not discriminate on the basis of race, color, national origin, disability, age or sex. For more information, see DPU Nondiscrimination Notice.

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