Contact Us
Address
Department of Public Utilities, 1 South Station, 5th Floor, Boston, MA 02110
Phone
Main
(617) 305-3500
Fax
(617) 345-9101
Who we serve
Mission Statement
The Department is responsible for the oversight of investor-owned electric power, natural gas, and water utilities in the Commonwealth; developing alternatives to traditional regulation; monitoring service quality; regulating safety in the transportation and gas pipeline areas; and for the siting of energy facilities. The mission for the Department is to ensure that utility consumers are provided with the most reliable service at the lowest possible cost, to protect the public safely from transportation and gas pipeline related accidents; to oversee the energy facilities siting process, and to ensure that residential ratepayers’ rights are protected.
Learn about services offered by the DPU divisions
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Top actions & services
Review consumer information and file a complaint
DPU file room and administrative services
DPU regulations, contact information, and Commission
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