Department of Public Utilities (DPU)

The Department of Public Utilities (DPU) oversees investor-owned electric power, natural gas, and water companies in Massachusetts. In addition, the DPU regulates the safety of bus companies, moving companies, and transportation network companies. We also oversee the safety of natural gas pipelines.

Contact Us

DPU seal


Department of Public Utilities, 1 South Station, 5th Floor, Boston, MA 02110



(617) 345-9101

Who we serve

Mission Statement

The Department is responsible for the oversight of investor-owned electric power, natural gas, and water utilities in the Commonwealth; developing alternatives to traditional regulation; monitoring service quality; regulating safety in the transportation and gas pipeline areas; and for the siting of energy facilities.  The mission for the Department is to ensure that utility consumers are provided with the most reliable service at the lowest possible cost, to protect the public safely from transportation and gas pipeline related accidents; to oversee the energy facilities siting process, and to ensure that residential ratepayers’ rights are protected.

Learn about services offered by the DPU divisions

Recent news & announcements from Department of Public Utilities

Image credits:  Shutterstock