Department of Public Utilities (DPU)

Department of Public Utilities

The DPU oversees investor-owned electric power, natural gas, and water companies in Massachusetts. In addition, the DPU regulates the safety of bus companies, moving companies, and transportation network companies. We also oversee the safety of natural gas pipelines.


Department of Public Utilities, 1 South Station, 5th floor, Boston, MA 02110



(617) 345-9101
DPU seal

Who we serve

The DPU serves:

  • Gas,¬†electric and water customers by monitoring service quality and setting rates
  • The public by overseeing gas pipeline safety
  • Customers of bus, moving, and transportation companies in regulating safety
  • Passengers of the MBTA by overseeing equipment and operation safety

    Learn about services offered by the DPU divisions

Recent news & announcements

Image credits:  Shutterstock


Tell us what you think