Department of Public Utilities DPU

Department of Public Utilities

DPU oversees investor-owned electric power, natural gas, and water companies in Massachusetts. In addition, DPU regulates the safety of bus companies, moving companies, and transportation network companies. We also oversee the safety of natural gas pipelines.
Department of Public Utilities, 1 South Station, 5th floor, Boston, MA 02110
(617) 345-9101

Who we serve

The DPU serves:

  • Gas and electric customers by monitoring service quality and setting rates
  • The public by overseeing gas pipeline safety
  • Customers of bus, moving, and transportation companies in regulating safety
  • Passengers of the MBTA by overseeing equipment and operation safety


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