Department of Public Utilities | Mass.gov

The DPU oversees investor-owned electric power, natural gas, and water companies in Massachusetts. In addition, the DPU regulates the safety of bus companies, moving companies, and transportation network companies. We also oversee the safety of natural gas pipelines.

Quick Links

Appeal your rideshare background check result

Visit our file room

Discover important consumer information

Learn about net metering

Find out more about our Department

MoreLess featured items

Contact Us

Address

Department of Public Utilities, 1 South Station, 5th Floor, Boston, MA 02110

directions

Phone

Main (617) 305-3500

Fax

(617) 345-9101

Who we serve

The DPU serves:

Gas, electric and water customers by monitoring service quality and setting rates
The public by overseeing gas pipeline safety
Customers of bus, moving, and transportation companies in regulating safety
Passengers of the MBTA by overseeing equipment and operation safety

Learn about services offered by the DPU divisions

Our Organizations

Top actions & services

Review consumer information and file a complaint

DPU file room and administrative services

DPU regulations, contact information, and Commission

More actions & services

Rideshare Company Drivers

Natural Gas Industry

For Customers of Moving, Towing, or Bus Companies

Utility Filings and Tariffs

Energy Efficiency Activities of Utilities

See all actions & services

Featured Topics for Department of Public Utilities

Commercial Transportation

Electric & Natural Gas Industry

Energy

Recent news & announcements from Department of Public Utilities

Press Release

Matthew Nelson Appointed Chairman of Department of Public Utilities

1/31/2019 Executive Office of Energy and Environmental Affairs
Press Release

Massachusetts’ Nation-Leading Three-Year Energy Efficiency Plan Approved

1/30/2019 Executive Office of Energy and Environmental Affairs

Plan Will Deliver Billions in Benefits to Residents and Businesses through Mass Save®
Press Release

Department of Public Utilities Penalizes National Grid for 2017 Storm Preparation and Response

1/22/2019 Department of Public Utilities

Utility To Pay $750,000 Penalty

See all news and announcements

Image credits: Shutterstock