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DPU divisions contact information

Here, you can find telephone numbers, email addresses, and fax numbers when applicable for Divisions of the Department of Public Utilities (DPU). Media contact information is also listed below. If you're not sure what Division to contact, please call the Department's Administrative Division at (617) 305-3500 and we'll be happy to point you in the right direction.

Table of Contents

Media Contact Information

For general news media inquiries about the DPU, please contact EEA Press.

Peter Lorenz
Director of Communications and Public Affairs
(617) 626-1106
Peter.Lorenz@state.ma.us

or

Katie Gronendyke
Assistant Press Secretary
(617) 626-1129
Katie.Gronendyke@state.ma.us

Divisions Contact Information

Division

Telephone

Email

Fax

Administration

(617) 305-3500

DPU.Administration@state.ma.us

(617) 345-9101

Consumer Complaints

(877) 886-5066

(617) 737-2836

DPUConsumer.Complaints@state.ma.us

(617) 305-3742

Electric Power

(617) 305-3575

EPD.Filing@state.ma.us

(617) 443-1117

Financial Services

(617) 305-3636

 

(617) 478-0874

Gas

(617) 305-3545

Non-BillingGas.Inquiries@state.ma.us

(617) 478-2587

Gas Billing Inquiries

 

GasBilling.Inquiries@state.ma.us

 

Legal

(617) 305-3690

DPU.Legal@state.ma.us

(617) 345-9103

Pipeline Safety

(617) 305-3537

PipelineSafety.Questions@state.ma.us

(617) 478-2589

Rates and Revenue Requirements

(617) 305-3565

 

(617) 443-1117

Energy Facilities Siting Board

(617) 305-3525

Siting.Board@state.ma.us

(617) 443-1116

Transportation Network Company

(617) 305-3569

DPUTNCQuestions@massmail.state.ma.us  

 

Transportation Oversight

(617) 305-3559

TransDivision.Complaints@state.ma.us

(617) 478-2598

Water

(617) 305-3565

DPU.Water@state.ma.us

(617) 443-1117

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