Contacts
Massachusetts Office on Disability
The Details
What you need
The Massachusetts Office on Disability (MOD) can help you make sure you’re complying with building accessibility requirements. We offer technical assistance to communities, businesses, and advocates.
If you are looking for consultation on a specific issue, it helps to have the following ready:
- A concise summary of your concerns
- The exact location: the street address and specifics about where the issue is at that address, e.g. "123 Main St, Mytown, 01222: the West entrance from the parking lot behind the building."
- Your list of questions
- (Optional, but often helpful for accurately communicating the situation) Photos or a sketch of the area of concern, e.g. a close-up of a handrail on a ramp, plus a wider picture showing the entire ramp and where it leads from/to.
How to request
You can leave a message on MOD's inquiry line: (617) 727-7440. We aim to respond to both phone and web inquiries within a week, but response times vary by topic. Note that submitting an inquiry online rather than by phone can make it easier for us to get accurate details from you.
You can use our form to send your inquiry to MOD online. We aim to respond to both phone and web inquiries within a week, but response times vary by topic.