Request information about architectural access requirements

We can provide technical assistance on architectural access issues.

Massachusetts Office on Disability

Phone

Inquiries go to a voicemail box that we check daily (response time varies by topic)

MassRelay: Dial 711 and connect via main number

The Details   of Request information about architectural access requirements

What you need   for Request information about architectural access requirements

The Massachusetts Office on Disability (MOD) can help you make sure you’re complying with building accessibility requirements. We offer technical assistance to communities, businesses, and advocates.

If you are looking for consultation on a specific issue, it helps to have the following ready:

  • A concise summary of your concerns
  • The exact location: the street address and specifics about where the issue is at that address, e.g. "123 Main St, Mytown, 01222: the West entrance from the parking lot behind the building."
  • Your list of questions
  • (Optional, but often helpful for accurately communicating the situation) Photos or a sketch of the area of concern, e.g. a close-up of a handrail on a ramp, plus a wider picture showing the entire ramp and where it leads from/to.

How to request   Request information about architectural access requirements

You can leave a message on MOD's inquiry line: (617) 727-7440. We aim to respond to both phone and web inquiries within a week, but response times vary by topic. Note that submitting an inquiry online rather than by phone can make it easier for us to get accurate details from you.

You can use our form to send your inquiry to MOD onlineWe aim to respond to both phone and web inquiries within a week, but response times vary by topic.

Contact   for Request information about architectural access requirements

Address
Massachusetts Office on Disability, One Ashburton Place, Room 1305, Boston, MA 02108
Phone

Inquiries go to a voicemail box that we check daily (response time varies by topic)

MassRelay: Dial 711 and connect via main number

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