Update Your Disabled Veteran Status

You may claim for your Disabled Veteran Status or you may change your preference while your name is shown on the Civil Service Eligible list.

Civil Service Unit

The Details

What you need

  • Check the Definition of a Veteran to ensure that you meet the definition of Massachusetts veteran.
  • Please have the following documents ready.
    1. Documentation verifying that you are a qualified Massachusetts veteran
    2. Written confirmation from the US Veterans Administration of a continuing service-connected disability rated not less than 10% based on wartime service (See Civil Service Law Section 1)

How to update

  1. Click on the Update Civil Service Account application.
  2. Click on Apply at the upper-right corner of the page.
  3. Please sign in to apply.  If you are logging in for the first time, you have to create an account.
  4. Answer the appropriate questions and upload all the required documents.
  5. Click Submit.

Next steps

Paperwork when you get hired

Please provide official documentation of honorable discharge to the hiring department and the Civil Service Unit at the time of appointment.

During the Civil Service Unit review process and during the life of the applicable eligible list(s), applicants must make original supporting documentation available should any authenticity issues arise.

More info

For candidates who opted to be included on the STATE POLICE list, if you are submitting a new claim for Disabled Veteran Status or have address change inquiries, please be sure to also contact the Human Resources for the Massachusetts State Police. Here is the contact information;

  • Email address: msplist@massmail.state.ma.us 
  • Fax number: (508) 820-2211, Attn: MSP List
  • Mailing address: Department of State Police, Attn: HR – MSP List,
    470 Worcester Road, Framingham, MA 01702


Civil Service Unit
One Ashburton Place, Room 301, Boston, MA 02108
Telephone (617) 878-9700
Toll Free within Massachusetts 1-(800)-392-6178
(617) 727-0399


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