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Virtualized Shared VM Hosting

Modify an existing on-premise VMware virtual machine.
Request via ServiceNow 

Contacts

EOTSS End User and IT Service Support

Phone

EOTSS End User IT Service Desk Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629

Support for Commonwealth end users and IT support personnel

Online

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Chat with us live! Log in and click "Live Chat" 
Send us an email Email EOTSS End User and IT Service Support at MassGov@service-now.com
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The Details   of Virtualized Shared VM Hosting

Features   for Virtualized Shared VM Hosting

You may request the following modifications to an existing on-premise VMware Virtual Machine hosted in an EOTSS-managed datacenter: create snapshots, create clones, revert snapshots, add/remove Ram, add/remove CPU, add/remove storage and other virtual server tasks. 

Please note: this request item is not to make changes to a server’s operating system (OS). Requests for changes to a server OS should be directed to the appropriate EOTSS O/S team (Linux or Windows). 

How to request   Virtualized Shared VM Hosting

Request service via a ServiceNow request

Policies   for Virtualized Shared VM Hosting

Enterprise Information Security Policies and Standards

Contact   for Virtualized Shared VM Hosting

Phone
EOTSS End User IT Service Desk Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629

Support for Commonwealth end users and IT support personnel

Online
ServiceNow Log in to ServiceNow 
Chat with us live! Log in and click "Live Chat" 
Send us an email Email EOTSS End User and IT Service Support at MassGov@service-now.com
Learn more about this organization 

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