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VPN: Create a New Group

Commonwealth Virtual Private Network (VPN) access.

EOTSS End User and IT Service Support


Support for Commonwealth end users and IT support personnel

The Details of VPN: Create a New Group

Features for VPN: Create a New Group

A Virtual Private Network (VPN) enables remote users to communicate securely and confidentially over a public network to protected resources within the Commonwealth of Massachusetts. You may use this request item to create VPN groups.

For more information on the Commonwealth VPN Service, please visit our mass.gov page, found here: Commonwealth VPN Service

Pricing for VPN: Create a New Group

Name Fee Unit
Commonwealth VPN account $8 per user per month

How to request VPN: Create a New Group

Who can request?

Designated Security Officers (DSOs) ONLY - will request on behalf of Commonwealth employees and their authorized business partners, whether or not currently supported by EOTSS.


Request service via a ServiceNow request

More Info for VPN: Create a New Group

To learn more about Commonwealth VPN, including how to install and use the client, please visit our Commonwealth VPN service page.

Contact for VPN: Create a New Group

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