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- This page, Commonwealth VPN Service, is offered by
- Operations and Service Management
- Executive Office of Technology Services and Security
Commonwealth VPN Service
The Commonwealth's VPN service is available to Commonwealth of Massachusetts Executive Branch and certain non-Executive Branch agencies and their authorized business partners.
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Contact Information
Phone
EOTSS End User Service Desk
Call EOTSS End User and IT Service Support, EOTSS End User Service Desk at (844) 435-7629
24x7x365 support for Commonwealth end users
CommonHelp IT Service Desk
Call EOTSS End User and IT Service Support, CommonHelp IT Service Desk at (866) 888-2808
for agency/Secretariat IT help desks and support personnel
Online
EOTSS End User Service Desk
Log in to ServiceNow
CommonHelp IT Service Desk
Email EOTSS End User and IT Service Support at commonhelp.desk@mass.gov
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