Commonwealth VPN Service

The Commonwealth's VPN service is available to Commonwealth of Massachusetts Executive Branch and certain non-Executive Branch agencies and their authorized business partners.

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A Virtual Private Network (VPN) enables remote users to communicate securely and confidentially over a public network (i.e. internet) to protected resources within the Commonwealth of Massachusetts and its Wide-Area-Network (MAGNET). Remote Access VPN establishes an encrypted tunnel for all data to be securely transmitted so that remote users can communicate confidentially over a public network—i.e., the Internet.

EOTSS provides 2 methods for Commonwealth employees, contractors, vendors and business partners to connect to the Commonwealth network: Standard Remote Access and CJIS Approved Remote Access.

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*IF YOU ARE AN END USER WHO NEEDS IT ASSISTANCE, PLEASE DO NOT USE THIS FORUM TO REPORT YOUR ISSUE: contact the EOTSS End User Service Desk: https://www.mass.gov/how-to/request-it-support-or-services (*for Commonwealth employees and their partners ONLY). We respond to feedback in 5-7 business days.

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Commonwealth VPN Service

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