Request an exception for vulnerability remediation timeframe requirements.
Log in links for this page
- This page, Vulnerability Remediation Exception, is offered by
- Executive Office of Technology Services and Security
Vulnerability Remediation Exception
Contacts
EOTSS End User and IT Service Support
Phone
EOTSS End User IT Service Desk
Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629
Support for Commonwealth end users and IT support personnel
The Details of Vulnerability Remediation Exception
Features for Vulnerability Remediation Exception
Submit this exception request if identified vulnerabilities cannot be remediated in accordance with the requirements outlined in the Vulnerability Management Standard (IS.016). An exception may be granted only if the benefits of the exception outweighs the increased risks, as determined by the Enterprise Risk Management Office (ERM).
All requests for exceptions to vulnerability remediation requirements must include a plan to mitigate the vulnerabilities within a reasonable timeframe.
How to request Vulnerability Remediation Exception
Contact for Vulnerability Remediation Exception
Phone
EOTSS End User IT Service Desk
Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629
Support for Commonwealth end users and IT support personnel