About the Trial Court Information Technology (IT) Department

Learn about the responsibilities of the different areas of technological support offered by IT.

IT responsibilities

IT's major areas of responsibility are:  

• Infrastructure - servers, network, storage, internet connectivity which includes Proxy, Email, Anti-Virus and Desktop Backup
• Support Services – computer hardware and software, desktops and peripherals, printers, accounts (email, intranet, MassCourts, etc.), and database administration
• Telecommunications – telephones, voice mail,  and expanding videoconferencing
• Fiscal Support – financial transactions, IT equipment information and procurement
• MassCourts – case management application for the seven court departments, production, deployment, training and maintenance to handle case initiation, disposition, and post adjudication requirements including Probation.
• CARI – system management for Probation
• WMS – Warrant Management System

Office of the Chief Information Officer

Chief Information Officer
Steven Duncan

Executive Assistant
Wendi Mercado