About the Trial Court Information Technology (IT) Department

Learn about the responsibilities of the different areas of technological support offered by IT.

Table of Contents

IT responsibilities

IT's major areas of responsibility are:  

  • Infrastructure - servers, network, storage, internet connectivity which includes Proxy, Email, Anti-Virus and Desktop Backup
  • Support Services – computer hardware and software, desktops and peripherals, printers, accounts (email, intranet, MassCourts, etc.), and database administration
  • Telecommunications – telephones, voice mail,  and expanding videoconferencing
  • Fiscal Support – financial transactions, IT equipment information and procurement
  • MassCourts – case management application for the seven court departments, production, deployment, training and maintenance to handle case initiation, disposition, and post adjudication requirements including Probation.
  • CARI – system management for Probation
  • WMS – Warrant Management System

Office of the Chief Information Officer

Chief Information Officer
Steven Duncan

Executive Assistant
Wendi Mercado

Contact

Address

1 Center Plaza, 7th Floor, Boston, MA 02108

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