Appendix A - MBTA Keolis

Appendix A in the Audit of the Massachusetts Bay Transportation Authority - Keolis Contract

Table of Contents

Performance RequirementFiscal Year 2020Fiscal Year 2021Fiscal Year 2022Fiscal Year 2023Fiscal Year 2024
 Non-PeakPeakNon-PeakPeakNon-PeakPeakNon-PeakPeakNon-PeakPeak
Late Trains          
5–10 Minutes Late$287$575$293$587$299$600$308$618$317$637
10–20 Minutes Late$575$1,148$587$1,171$600$1,196$618$1,232$637$1,269
20–40 Minutes Late$862$1,723$879$1,758$898$1,796$925$1,850$953$1,906
40+ Minutes Late$2,870$5,740$2,928$5,856$2,991$5,982$3,081$6,161$3,173$6,346
Terminated or Canceled Trains          
Terminated or Canceled: Not Fuel-Related$2,870$5,740$2,928$5,856$2,991$5,982$3,081$6,161$3,173$6,346
Terminated or Canceled: Fuel-Related$5,740$11,482$5,856$11,714$5,982$11,965$6,161$12,324$6,346$12,694
Date published: March 4, 2025

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