Appendix F - MBTA Keolis

Passenger Comfort and Service Amenities

Table of Contents

Performance RequirementFiscal Year 2020Fiscal Year 2021Fiscal Year 2022Fiscal Year 2023Fiscal Year 2024
Vehicle Cleaning Standards     
Class A Cleaning$1,148$1,171$1,196$1,232$1,269
Class C Cleaning$575$587$600$618$637
Service Amenities     
Heating, Ventilation, and Air Conditioning System$2,297$2,343$2,393$2,465$2,539
Door System$575$587$600$618$637
Lighting System$575$587$600$618$637
Toilet System$862$879$898$925$953
Communication System$575$587$600$618$637
Date published: March 4, 2025

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