What you need to apply
If you are legally authorized to work in the U.S. and you recently lost your job through no fault of your own, you can apply for unemployment insurance benefits.
You will need to provide your Social Security Number (SSN) to apply. DUA may ask for additional proof that you can work in the U.S., for example an A-Number or Employment Authorization Document (EAD).
DUA can't approve unemployment benefits without this information.
How to apply
You can apply for unemployment insurance online or over the phone. Interpretation services are available.
What happens after you apply
After you submit your application, DUA will verify your work authorization with U.S. Citizenship and Immigration Services (USCIS). This is required by law.
If you are eligible to work in the U.S. and meet all other eligibility requirements, you may start receiving unemployment benefits.
Learn more about the Systematic Alien Verification for Entitlements (SAVE) program
SAVE is software from USCIS that Massachusetts uses to verify work authorization for non-citizens.
Contact
Online
Phone
Monday–Thursday 8:30 a.m.–4:30 p.m.
Monday–Friday 8:30 a.m.–4:30 p.m.
To request weekly benefits, daily 6 a.m.–10 p.m.
To check your claim or benefit payment status
Select or reset your 4-digit Personal Identification Number (PIN)
Set up, change, or cancel direct deposit