Where can I access the assistive technology inventory?
REquipment
REquipment offers Massachusetts residents no-cost, high-quality, gently-used durable medical equipment (DME) and assistive technology. Residents can also donate equipment they are no longer using. Inventory includes hearing devices, mobility aids, lifts, shower chairs, wheel chairs, and more.
GetATstuff Massachusetts
GetATstuff Massachusetts gets assistive technology into the hands of individuals who need it the most. Inventory includes devices for daily activities, speech communication, and recreation. Many items are available at no cost.
Disability Resource Directory
Identify the programs and services you need, select your town, and locate the specific service you're looking for.
MassAbility’s AT Regional Centers (ATRC) provide easy access to vehicle modifications, mobility and seating, hearing aids, and more
ATRC Boston | BU Infant and Toddler AAC program | ATRC Pittsfield | ATRC Worcester | ||
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1067 State St, Springfield, MA 01109 | 89 South St, Boston, MA 02111 | 635 Commonwealth Ave, Boston, MA 02215 | 75 South Church St., Suite 201, Pittsfield, MA 01201 | 18 Chestnut Street, Suite 200, Worcester, MA 01608 | |
413-205-3810 | 617-226-2634 | 781-686-0732 | 413-442-1562 | 508-751-6495 |
Can I borrow an assistive technology device?
The Assistive Technology Device Loan Program allows you to borrow equipment, free of charge, for up to four weeks from the Assistive Technology Regional Centers (ATRCs) inventory.
As this inventory includes items from three Assistive Technology Regional Centers across different areas of Massachusetts, it's possible that the equipment you select might not be present at your local ATRC. In such cases, the staff at your local ATRC will reach out to you to explore alternative options.
How do I apply for a device loan?
Complete the device loan request form |
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To apply, start the process by contacting the Boston, Worcester, or Pittsfield ATRC by phone or fax. Then, print and complete the form, and mail it along with a signed original request if applying for a loan. |
All fields on the form must be filled; use a dash or N/A for items not applicable, incomplete forms are returned for completion.
After all completed forms are submitted and reviewed by ATRC staff, they will send out a confirmation with a shipping date. If a device is unavailable, alternatives are discussed.
How is delivery arranged?
Borrowers are encouraged to coordinate item pick-up/return to minimize delivery costs for the program.
If the device is shipped or delivered, consider the following:
- Items should be delivered and picked up at the same address, unless other arrangements are agreed upon before the initial pick-up or delivery.
- If no one is typically home during regular business hours, avoid using a home address on the request form. Instead, request delivery to an alternate address (e.g., family member's office) where someone can sign for the device.
- For deliveries to large facilities like hospitals or schools, provide the name of the responsible person to receive the loan package. Include specific department information and room numbers for accurate delivery.
What responsibilities and liability does a borrower have?
- Verifying loan package contents upon arrival; notify ATRC of any discrepancies.
- Financial responsibility for missing components; borrower must report issues promptly.
- Loss of device incurs financial liability; contact lending ATRC immediately.
- Theft is exempt if reported to police promptly with a copy provided to the ATRC.
- Not liable for normal equipment wear but must report issues promptly.
- Unauthorized repairs without ATRC consent are not allowed.
- Borrower is responsible for ATRC's software; copying is illegal.
- Non-compliance leads to loss of future program privileges.
- Complete and return Customer Satisfaction Survey with each loan; alternative formats available.
Can I demo assistive technology equipment?
Yes! Assistive Technology Demonstration Centers offer a space for individuals with disabilities, along with their family members or caregivers, to explore and learn about the latest assistive technologies.
Can I donate used equipment?
Gently used assistive technology (AT) like wheelchairs, rollators, communication devices, or video magnifiers are more than welcome to be donated!
REquipment accepts donations of gently used durable medical equipment (DME) such as power and manual wheelchairs, sling lifts, portable ramps and pediatric devices. Pick-up in greater Boston and central Massachusetts may be available. Beds, walkers, commodes, crutches, and canes are not currently accepted by REquipment.
The Assistive Technology Exchange in Massachusetts is a free web-based exchange service. Registered users post their devices for sale or donation and directly arrange for the pick-up or delivery of equipment.