Available 9-1-1 Communications Job Postings

These job postings are from 911 Public Safety Answering Points (PSAP) not with the State 911 Department.

Current Job Postings

Central Massachusetts Regional Emergency Communications Center
Job Title: FULL-TIME COMMUNICATIONS DISPATCHER
Salary Range:$26.46/hour plus any differential
The Dispatch Center is staffed with a minimum of 2-3 Public Safety Telecommunicators 24/7/365. Responsibilities will include, but not be limited to, answering emergency and non-emergency calls for Police, Fire, and EMS, and dispatching public safety personnel on a variety of calls. All applicants must be willing to work all shifts including nights, weekends, and holidays. Applicants must have excellent verbal, writing, and typing skills. A minimum of a high school diploma or any equivalent combination of education and experience. Strong computer skills, ability to multi-task, and ability work professionally under high stress conditions is required. Applicants must have a valid driver’s license.  Previous dispatching experience in police, fire, or emergency services a plus. Certifications in CPR, First Aid, NexGen 911, CJIS, and APCO EMD, APCO PST 1 or equivalent are preferred. The individual selected for the Full-time Communications Dispatcher position will be required to participate in the shift bidding process. Shift bids are conducted bi-annually. The position is subject to all pertinent personnel policies, procedures, rules, and regulations; and Collective Bargaining Agreement between CMRECC personnel and the Town of Rutland. This position is eligible for a complete employee benefit package as administered by the Town of Rutland. The minimum starting rate of pay shall be set at $26.46/hour plus any differential. The incumbent will be subject to a probationary period of 12-months of active duty.  To Apply: https://www.cmr911ma.gov/careers

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Town of Falmouth 
Job Title: Lateral Per Diem Communications Officers
Salary Range: $75/hr
The Town of Falmouth is excited to open the search for Lateral Per Diem Communications Officers (Police/Fire Dispatchers/9-1-1 Call-Takers) to work open shifts (7 a.m. – 3 p.m., 3 p.m. – 11 p.m., and/or 11 p.m. – 7 a.m.) in our consolidated Police, Fire, and EMS Emergency Communications Center. Flat rate of $75/hour ($50/hour training rate until shift strength on our CAD system). Full-time dispatch experience required. Mark43 CAD experience strongly preferred. This is a non-benefited, non-union position, and the hours will be on call, as needed, and as the Per Diem is available. Per Diem Communications Officers are not subject to holdovers or forces. Applicants must have the ability to pass a background check conducted by the Falmouth Police Department. Apply By: Monday, August 18, 2025 by 4:30 p.m To Apply: https://www.falmouthma.gov/723/EmploymentCurrent-Job-Openings

Raynham Police Department 
Job Title: 911 Dispatcher 
Salary Range: $19.92/hr
The Raynham Police Department is looking for part time dispatchers. Responsibilities include the answering of 911 Calls, performing Emergency Medical Dispatch, handling general phone calls from the public and dispatching police via radio. They will also log incidents through a computer aided dispatch system. The Raynham Police Department will provide in house training for candidates however preference will be given to those with prior dispatch experience. Email Dispatch Supervisor Dan Smith at [e-mail] or call 508-824-2716 to apply. 

Westwood Police Department 
Job Title: Public Safety Telecommunicator
Salary Range: $63,561 - $81,139 ($32.66 - $41.69 per hour) + 6% Night Differential 
The Town of Westwood seeks a full time Public Safety Telecommunicator to answer 911 and non-emergency calls as well as to perform public safety dispatch functions for the Town. The successful candidate will receive information from the public and other agencies to coordinate a prompt and efficient response to requests for police, fire, emergency medical services, and other town services. Work is performed in a state-of-the-art Public Safety Communications Center. Qualified candidates must be able to communicate clearly, maintain composure in stressful situations, have the ability to multi-task, and be able to operate multiple cloud, web, tablet, smartphone, and pc applications to include GIS related functions. The following qualifications are preferred, but not required: ✓ APCO Telecommunicator 1 ✓ NextGen 911 ✓ Priority Dispatch Emergency Medical Dispatch ✓ CPR What we offer: • Full-time, benefit eligible position, with an annual salary range of $63,561 - $81,139 ($32.66 - $41.69 per hour) + 6% Night Differential • Overtime eligibility, paid time off, health, dental, life, and long-term disability insurance, as well as flexible spending and deferred compensation plans • Access to on-site fitness facility, paid training, and education reimbursement opportunities. https://www.townhall.westwood.ma.us/departments/human-resources/employment-opportunities

Sturbridge Police Department 
Job Title: Civilian Dispatcher
Salary Range: $24.24 - $30.68 depending on experience
Sturbridge Police Department will be accepting cover letter and resume for upcoming Civilian Dispatch position for full time. This position includes receiving 911 calls, Dispatching EMS, Fire, and Police, assisting the general public, as well as maintaining computer related functions. Candidate must be able to work well under pressure, multi-task, and communicate clearly. Candidates must be 18 yrs. old, possess a high school diploma or equivalent, and undergo an extensive background check. Following qualifications preferred, but not required: NG911, EMD certified, APCO PST1. Hours include nights, overnights, weekends, and holidays. Interested Candidates can send cover letter and resume attention to: Lead Dispatcher Barbara Boiteau Sturbridge Police Department 346 Main St. Sturbridge MA 01566 or email [e-mail] . The Town of Sturbridge is an E.O.E Application deadline: Open until said position is filled.

Reading Police Department 
Job Title: Head Safety Dispatcher
Salary Range: $27.24 - $28.06 / hour 
This is a full-time position with typical 40 hours per week with a rotation of four days on, four days off. Hours may vary based on staffing and department needs. Candidate must have availability to work a rotating schedule including nights, weekends, and holidays. This position is located in a Police Department with 24 hours, 7 days staffing needs. Civilian Dispatchers are responsible for providing the public with the quickest most efficient response possible to requests for police, fire and medical services. This position is responsible for providing aid and support to the Officers, Firefighters, EMTs and Paramedics, to both outside agencies and within the departments to ensure messages are accurate, clear, concise and timely. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Answer all incoming calls on the police/fire E-911 emergency lines. 2. Classify and triage calls; advise emergency callers of immediate actions to be taken; determine the proper apparatus response; assign and notify fire, paramedic, utilities, police, and outside agencies as necessary. 3. Dispatch necessary personnel and equipment according to the nature and severity of the call for service. 4. Maintain constant and diligent monitoring of the E-911 system and immediately respond to requests for assistance. 5. Disseminate received information to the appropriate department in a timely manner ensuring all responding personnel are informed of pertinent information. 6. Maintain accurate and uniform documentation procedures for all dispatched activities. 7. Provide appropriate monitoring of alarm systems, radio transmissions, computer operations, and maintenance of certain records. 8. Answer non-emergency calls to Public Safety Departments, providing general assistance and information to members of the public, and forward appropriate calls to other public safety personnel. 9. Maintain accurate logs for public safety calls, communications and walk-ins, complete required forms and reports. 10. Maintain dispatch center work area and equipment to insure a clean, working condition and notifies Officer-in-Charge or other appropriate department staff of any malfunction equipment. 11. Acquire the knowledge of locations and layout of streets, buildings, parks, building complexes and other significant areas of the Town so as to maximize the accuracy and speed of dispatches. 12. Complete data entry and alert notifications for all missing persons, stolen vehicles, etc. 13. Greet and provide services to visitors entering the police station lobby. Applicants should be able to meet the requirements of the position as outlined in the attached position description for Public Safety Dispatcher. Applicants should state education, training, and experience which they feel has provided them with the required knowledge, skills, and abilities to perform the duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applications will be accepted in the Human Resources Office, 16 Lowell Street, Reading, MA 01867 and online at www.readingma.gov until filled.

Wareham Police Department 
Job Title: Communications Officer 
Salary Range: $28.81 / hour 
The Town of Wareham's Human Resources Department is accepting applications, on behalf of the Wareham Police Department, for the position of full-time (4 straight 8 hour shifts followed by 2 days off-paid at 40 hours a week) Communications Officer. The salary and a very generous benefits package, which includes health insurance (premiums paid at 68% ), dental insurance (premiums paid at 75%) and paid time off, is subject to the terms and conditions of the current collective bargaining agreement. 
Education: High School Diploma or GED, and APCO PSTl, NexGen and EMD Certified 
(preferred). Responsibilities: Applicants will be responsible for providing communications between the public and police, fire, and EMS agencies in Wareham including calls for emergency assistance, calls from citizens giving or requesting information, and calls from the public safety agencies to the citizens; answers 911 emergency calls, provides Emergency Medical Dispatch (EMD) assistance, non­emergency calls, and dispatches public safety field personnel; maintains detailed police logs; and performs other tasks as assigned by the Communications Supervisor and/or Division Commander. Applicants must be able to work nights, weekends and/or holidays. 
Qualifications: A combination of qualifications that display an equivalent competence to perform will be considered. Thorough familiarity and comfort with basic computer skills and knowledge. Applicants must be organized, maintain the ability to handle multiple tasks, work with a high degree of confidentiality, and work under precise deadlines. Must have the ability to deal tactfully and effectively with other municipal staff and the general public. Must also be capable of maintaining, as a condition of continued employment, First Responder First Aid, CPR, Suicide Prevention, EMD, and all other training required by the Police Department. Subject to full background check, pre-employment physical, drug test and psychological testing.  Submit application, resume, and any training certificates to Human Resources Director: Dorene M. Allen-England, Esq. 54 Marion Road Wareham, MA 02571 [e-mail]  

Burlington Fire Department 
Job Title: Full-Time Civilian Fire Dispatcher Essential functions include, but are not limited to: • Dispatch, document and track the status and safety of all fire personnel and apparatus. • Provide aid and support to field personnel by ensuring that messages are clear, concise and timely. • Maintain accurate and uniform documentation for all dispatched activity and shall be familiar with the procedures for all other data recording and entry responsibilities assigned to the Communications Center. Minimum qualifications include • Minimum high school diploma or equivalency. • Proficiency in speaking, reading, and writing English • Ability to deal tactfully with the public and public safety personnel • Accurate typing of 30 words per minute is preferable • Knowledge of the geography of the Town of Burlington is preferred • Excellent computer skills and flexibility to adapt to changing technology • APCO Emergency Medical Dispatch (EMD) certification preferred • Must be a certified Emergency Medical Technician (EMT) This is a union position within the Burlington Municipal Employees Association bargaining unit. Salary is within Grade 6 of the BMEA contract. This is a full-time position with a rotating schedule consisting of 2 consecutive 10 hour day shifts, followed by 2 consecutive 14 hour night shifts followed by 4 days off, which over an eight week cycle averages a 42 hour work week. This position also requires the working of weekends and holidays as the regular schedule requires. Pay range starts at $29.53/hr with the opportunity to advance to a max rate of $42.20/hr through annual increases, and includes comprehensive and generous benefits and opportunities for overtime. Benefits include Health and Dental Insurance Paid Time Off - vacation, sick, personal 13 paid holidays Pension Plan Tuition Reimbursement Eligible for Public Service Loan Forgiveness.Applications received by July 18, 2025 will receive first consideration. Position will remain open until filled.

Westborough Police Department
Job Title: Full-Time Emergency Telecommunications Dispatchers 
The Town of Westborough is seeking a full time Public Safety Dispatcher. The Public Safety Dispatcher handles police, fire, and EMS calls for service, as well as greeting the public at the front desk. Candidates must possess excellent oral and written communication skills, have a solid knowledge of computers, be skilled in current forms of technology, the ability to handle and prioritize multiple tasks in a busy, noisy, and stressful environment, present a positive public image, work well with others and be self-motivated. Public Safety Dispatchers are assigned to work days, nights, weekends, and holidays on a rotating 4 on, 2 off rotation. Candidates with prior dispatch experience, EMD Certified, NG911 trained, or with advanced technological skills are encouraged to apply. Additional training and certificates may be required in the course of employment.  The town offers a competitive salary and benefits package. The current collective bargaining agreement can be viewed on the town's website under the human resources page. Preference will be given to those that apply by May 31st at 1700.Application, cover letter, and resume shall be delivered in hand to: Chief Patrick J Purcell 42 Milk Street Westborough MA 01581
 

Sharon Police Department 
Job Title: Part Time Police Dispatcher  
Salary Range: $26.21 / hour 
The Sharon Police Department is seeking qualified and dedicated individuals to join our team as
Part-time Police Dispatchers. The anticipated opening would be on Saturdays between the hours
of 8:00 am and 4:00 pm. In this critical support role, you will be responsible for receiving
emergency and non-emergency calls, dispatching appropriate police units, and coordinating
communication between field units and other emergency services.
Key Responsibilities:
 Answer and prioritize emergency (911) and non-emergency calls for service.
 Dispatch police units promptly and efficiently.
 Monitor radio traffic and maintain communication with field personnel.
 Operate computer-aided dispatch (CAD) systems, databases, and other communication
equipment.
 Accurately document calls, officer activity, and other relevant information.
 Maintain composure and professionalism in high-stress situations.
 Provide information and assistance to the public as needed.
Minimum Qualifications:
 High school diploma or equivalent (GED).
 Prior experience in emergency dispatching, public safety communications, or related field
preferred.
 Strong multitasking, communication, and decision-making skills.
 Ability to work flexible hours, including nights, weekends, and holidays.
 Successful completion of a background investigation and pre-employment screening.
Preferred Qualifications and Certificates:
 E911 Next-Generation, APCO PST-1
 Familiarity with CAD (IMC Preferred) NCIC and CJIS systems.
How to Apply:
Interested applicants can apply online at: https://sharon.catsone.com/careers/ or submit a resume, cover letter to: Lt. Scott Leonard Sharon Police Department 213 South Main St Sharon, MA 02067

New Bedford Police Department
Job Title: Full-Time Emergency Telecommunications Dispatchers 
Salary Range: $23.63 - $32.34
For an application and to view the full job description, please visit https://mss.newbedford-ma.gov/mss/EmploymentOpportunities/JobDetail.aspx?req=628&sreq=2&form=CITY&desc=EMERGENCY%20DISPTACHER%20FULL-TIME . Multiple open positions, applications will be accepted until all are filled. 

Acton Public Safety Communications Center 
Job Title: Full Time Dispatcher 
Salary: $26.85 - $31.32/hr plus evening and overnight shift differential of $2.00/hr. To apply, visit actonma.gov/jobs. Preference given to applications received by April 8, 2025. Job will remain open until filled.

Town of Dedham 
Job Title: Public Safety Telecommunicator Full Time Overnight Essential Functions of the Job
• Receives requests for routine, public safety and emergency services; dispatches safety, service and other appropriate personnel to calls as required; coordinates back-up support activities via radio.
• Determines priorities among calls for service; keeps supervisory personnel aware of priority calls and equipment status.
• Answers all incoming calls; receives pertinent information and provides assistance or makes referrals.
• Maintains constant and diligent monitoring of the radio system.
• Maintains police and fire incident reporting on computer-aided dispatching systems; performs data entry on computer to enter service calls ensuring that entries are concise and accurate.
• Updates files, and maintains accurate, detailed records, logs and other pertinent information.
• Communicates via telephone or radio with other agencies, such as utility companies, alarm services, ambulance companies, highway departments, towing agencies, hospitals, etc.
• Participates in training, developing competency in all phases of dispatching, including the operation of computer aided dispatch system.
• Performs similar or related work as required, or as situation dictates.

How to Apply
Please email your resume and cover letter to [e-mail].

Additional Information
The Town of Dedham offers an excellent benefits package including a defined benefit pension plan, 457 retirement plan, tuition reimbursement, 12 week paid parental leave, 80% subsidized health insurance, dental, vision, life, short and long term disability, accident insurance, and critical illness insurance. Employees enjoy 12 holidays, 15 sick days, 3 personal days, and vacation starting at 3 weeks and up to 5 weeks.

Weymouth Police Department 
Job Title: Public Safety Telecommunicator Full Time
Salary: $54,850.65 /year The Weymouth Police Department is seeking a full-time Telecommunicator (Dispatcher) with dispatch experience. The Telecommunicator works under the general supervision of the Watch Commander of the shift. Makes constant contact with the general public requiring excellent customer service skills. Makes frequent contact with other town departments, especially the Fire Department, ambulance personnel, the Department of Public Works, and State and Federal Offices and officials. Has access to confidential criminal investigation records. Communicates via telephone or radio with other agencies, such as utility companies, alarm services, ambulance companies, town and State highway departments. Candidates must be available to work Nights, Weekends and Holidays. The Position is open until filled.

Brookline Public Safety 
Job Title: Public Safety Telecommunicator Full Time

Key Responsibilities:

• Emergency Response Coordination: Transmit requests for service to the appropriate location and deploy public safety personnel and equipment.
• Communication: Announce call letters, respond to complaints calmly, and keep dispatched personnel informed of all relevant facts.
• Technical Proficiency: Operate various public safety communications equipment, including radios, telephone systems, computer systems, and more.
• Knowledge: Acquire a thorough understanding of the community's layout to maximize dispatch accuracy and speed.
• Monitoring: Utilize CAD systems, monitor fire and police digitizer systems, CCTV, and NCIC/CJIS computer systems.
• Support: Assist other personnel in operations duties and perform any other tasks assigned by the Chief of Police or Commanding Officer.

Qualifications:

• Education: High School Diploma or GED.
• Skills: Ability to handle multiple incidents simultaneously in a stressful environment. Superior keyboard, computer, and communication skills.
• Experience: Preferred but not required.
• Availability: Must be available to work all shifts, including nights, weekends, holidays, and mandatory overtime.
• Assessment: Candidates for the Emergency Telecommunications Dispatcher position must successfully pass a computer-based pre-employment assessment in order to be considered for employment.
• Background Check: Candidates must undergo a thorough background investigation, including employment, financial, and criminal checks.

How to Apply: If you're ready to play a crucial safety role, we want to hear from you! Please submit your resume and cover letter today. Position open until filled. https://brooklinema.hrmdirect.com/employment/job-opening.php?req=3362602 

Town of Bourne Police
Job Title: Emergency Dispatcher- Full Time 
Salary: $27.10 /hr
This is a benefitted position with dental, health, PTO and retirement. The Town of Bourne, an affirmative action, equal opportunity employer, is seeking a Dispatcher. Duties include receiving requests for emergency and non-emergency calls for services; dispatching appropriate personnel to calls; monitoring building security system; ongoing communication and contact with the general public; operate misc. computer terminals; maintains computer files and follow-up record keeping; updating supervisory personnel of priority calls. Applicants will be trained in dispatch operations, E-911 and NCIC/LEAPS. Applicants must successfully complete on-the-job training and basic dispatch training as required. Additional specialized training may also be required. Candidate must pass a successful background check, be able to handle numerous emergency situations calmly, promptly and efficiently during stressful conditions, maintain confidentiality, be able to operate keyboard and be able to learn various communications systems. Please send a resume, cover letter and application form to [e-mail]. Link to application form and complete job description: Employment Opportunities | bournema (townofbourne.com). Initial Deadline Friday, March 28, 2025. The position will remain open until filled.

City of Fall River Police Department 
Job Title: Emergency Dispatcher/ Telecommunicator - Full Time 
Salary Range: $1634.66 (Step1) to $1853.35 (Step 3) bi-weekly
Application and additional details can be found at https://fallriverma.gov/job_postings/index.php . This position is posted until filled. This is a union position represented by AFSCME

Westford Public Safety 
Job Title: Public Safety Telecommunicator Full Time (2)
Salary Range: $23-$29.41/hr Under the direct supervision and direction of the Operations Administrator. Receives routine and emergency oral communications from the public in person and over telephone systems; records, interviews, provides EMD, classifies and prioritizes the calls. Receives and transmits fire alarms by telephone, radio, or other signal system; relays information to fire companies and others and dispatches fire apparatus as required by policy; Operates a two-way radio system to receive, relay and dispatch police, fire and medical personnel, equipment and apparatus to fires, medicals, crimes, complaints and routine calls for service, following established procedures and employing common sense. Utilizes CAD (computer aided dispatch) to keep records of all times and actions of occurring during a shift. Position is a civilian position covered under contract agreement between the Town of Westford and the Communication Workers of America, Local 1051. Subject to provisions, restrictions and rules and regulations included in the public safety, police and fire policies and procedures manuals.
If interested, please submit a resume to Human Resources, Town Hall, 55 Main Street, Westford, MA 01886. Or email to: [e-mail] Please reference Requisition #: 23-490-PSC

Wareham Police Department
Job Title: Communications Officer- Full Time
Salary Range: $25.53- $24.9/hr 4 straight 8 hour shifts followed by 2 days off – paid at 40 hours a week) Communications Officer. The salary and a very generous benefits package, which includes health insurance (premiums paid at 68%), dental insurance (premiums paid at 75%) and paid time off, is subject to the terms and conditions of the current collective bargaining agreement. Education: High School Diploma or GED, and APCO PST1, NexGen and EMD Certified (preferred)
Please Submit application, resume, and any training certificates to Human Resources Director: Dorene M. Allen-England, Esq. 54 Marion Road Wareham, MA 02571 [e-mail]

Avon Police Department 
Job Title: Public Safety 911 Dispatcher 
Applications may be obtained online at www.avon-ma.gov and returned to the Human Resources office via E-mail at [e-mail] or Mailed to 65 East Main Street, Avon MA,02322

Northern Middlesex Regional Emergency Communications Center (NMRECC)
Job Title: Public Safety 911 Dispatcher Full Time 
Salary Range: $49,226 - $60,554 with additional pay for night differential (hours worked between and 4:00PM-8:00AM), as well as 13 days of holiday pay per year.
Applications may be obtained online at www.tewksbury-ma.gov or at the Human Resources office on the 2nd floor of the Tewksbury Town Hall. Only applicants that submit a Cover Letter, Resume and completed NMRECC Dispatcher Application will be considered for this position.

Shrewsbury Police Department 
Job Title: Police Dispatcher- Full Time
Salary Range: $25.39- $30.82/ HR
When applying for this position a cover letter and resume may be sent via email to Kristina Ordung, Human Resources Director, at [e-mail] indicating the position you are applying for in the subject line. Position will remain open until filled with initial review of applicants December 30, 2024

Berkshire Regional Emergency Communications Center 
Job Title: Public Safety Dispatcher Full-Time
Salary Range: $63,908 - $86,287
Serve as a the critical link between the public and emergency field responders. Apply on Mass Careers. Job Posting #24000AE0

Town of Dedham
Job Title: Dispatchers – Evening Shift 3:30PM-11:30pm and Night Shift 11:30PM-7:30AM
Full-Time
Salary Range: $26.54 - $35.43 per hour
Please email your resume and cover letter to: [e-mail]. The positions will remain open until filled. The Town of Dedham offers excellent benefits including a defined benefit pension plan, 12 week paid parental leave, 80% subsidized health insurance, dental, vision, life, and disability insurance, 15 sick days, 3 personal days, and vacation starting at 3 weeks and up to 5 weeks. 

Douglas Police Department
Job Title: Part-Time Public Safety Telecommunicator
Salary Range: $23.52/hr, to $26.14/hr

Relevant certifications (NextGen E-911, APCO PST1, PowerPhone EMD, CPR, and CJIS preferred). A minimum of 6 months of relevant experience preferred. Outstanding communication and customer service skills, both verbal and written. Proficiency in basic computer operations and the ability to multitask effectively. A commitment to maintaining the confidentiality of sensitive law enforcement information. Integrity, a positive work ethic, and readiness to be part of a team. Successful completion of a background and CORI check prior to employment. Part-Time communicators may opt-in to our MassCop Local 511 union contract which offers a competitive benefits package, including shift differentials, clothing allowance, additional prisoner pay ($4/hr) and an accreditation stipend.  If you are driven, detail-oriented, and ready to contribute to a vital community service, please send your letter of interest and resume to Brandon Auger at [e-mail].
 

Wachusett RECC
Job Title: Part -Time 911 Public Safety Telecommunicator/ Dispatcher
Salary Range: $21.64-23.87 (Subject to change after contract negotiations finalized by year)
A Telecommunicator at WRECC is required to answer and process emergency and non-emergency calls for service. This includes dispatching and call taking for Police, Fire, EMS, and other municipal departments, such as light, water, sewer, and public works. It is our duty to recognize and administer the need for pre-arrival medical instruction to a calling party who is having a life-altering medical emergency. Telecommunicators are required to monitor and operate radios, computers, telephones, alarms, camera systems, and other specialized equipment as necessary. Members of the WRECC are required to enter, update, and retrieve information from local, state, and national computerized systems, including Computer Aided Dispatch systems (CAD). Successful public safety telecommunications are characterized by their professionalism and sense of duty to the general public. We have the ability to handle both task-oriented responsibilities and people-oriented duties, with the above-average ability to multi-task while remaining calm and focused under stress. Successful dispatchers can organize and prioritize job duties, have good judgement, embody empathy, confidence, problem-solving ability, and can work both as a team and as an individual. Click HERE for an application

Wachusett RECC
Job Title: Full-Time 911 Public Safety Telecommunicator/ Dispatcher
Salary Range: In contract negotiations, to be established by year end.
A Telecommunicator at WRECC is required to answer and process emergency and non-emergency calls for service. This includes dispatching and call taking for Police, Fire, EMS, and other municipal departments, such as light, water, sewer, and public works. It is our duty to recognize and administer the need for pre-arrival medical instruction to a calling party who is having a life-altering medical emergency. Telecommunicators are required to monitor and operate radios, computers, telephones, alarms, camera systems, and other specialized equipment as necessary. Members of the WRECC are required to enter, update, and retrieve information from local, state, and national computerized systems, including Computer Aided Dispatch systems (CAD). Successful public safety telecommunications are characterized by their professionalism and sense of duty to the general public. We have the ability to handle both task-oriented responsibilities and people-oriented duties, with the above-average ability to multi-task while remaining calm and focused under stress. Successful dispatchers can organize and prioritize job duties, have good judgement, embody empathy, confidence, problem-solving ability, and can work both as a team and as an individual. Click HERE for an application

Palmer Police Department
Job Title: Full-Time 911 Public Safety Telecommunicator/ Dispatcher
Salary Range: $44,307-53,974.
This is a Full-time position for a 911 Public Safety Telecommunications center that operates 24/7, utilizing three shift schedules of 7 a.m. to 3 p.m., 3 p.m. to 11 p.m. and 11 p.m. to 7 a.m. assignment to a shift is subject to a collective bargaining agreement. Salary is dependent upon experience and subject to a collective bargaining agreement. This position may require working weekends and holidays. Applications may be obtained at www.palmerpolice.org and returned to the Palmer Police Department at 4419 Main St. Palmer, Ma. 01069 Attn: Professional Standards or, applications may be submitted electronically, with a cover letter, to [e-mail]. To view full job posting please click here.

Wareham Police Department
Job Title: Full-Time Communications Officers 
Salary Range: $23.53 -24.97 8% evening and 9% weekend differential.
To Obtain an application and for full job posting, visit wareham.ma.us/human-resources/pages/employment-opportunities. The Town of Wareham is seeking Two full-time (40hr) Communications Officers. The Schedule is a 4 and 2. In addition to the hourly pay rate, there is a evening (8%) and weekend (9%) differential stipends; sick leave bonuses and a very generous benefits package which includes health insurance premiums paid at 68% and dental insurance premiums paid at 75%. Please email employment applications and or resume to [e-mail]

Acton Public Safety Communications Center
Job Title: Full-Time Dispatcher
Salary Range: $26.75/hr plus evening and midnight $2.00/ hr shift differential.
To Obtain an application visit actonma.gov/jobs. Position is open until filled. Preference is given to applications received by September 5, 2024.

Northborough Police Department  
Job Title: Full Time Public Safety Dispatcher 
Salary Range:$24.03 - $31.30
The Town of Northborough is now hiring for a Public Safety Dispatcher. Receive routine and emergency calls for Police, Fire & Emergency Medical Services. Ideal candidates must possess strong interpersonal and customer service skills. Must be able to muti-task and work effectively in a high stress environment, and under situations that can create emotional stress. HS diploma required. Must be a non-smoker per union contract. Wage range $24.03 - $31.30/hr. Submit cover letter and resume to Communications Supervisor Chris Carleton: [e-mail]

Westport Police Department  
Job Title: Full Time 911 Dispatcher 
Salary Range:$21.30 - $24.62
Position will remain open until filled. To obtain an application visit: https://www.westport-ma.com/police-department/pages/employment

Belmont Police Department
Job Title: Public Safety Dispatcher
Full-Time - 38.25 Hours Weekly
Salary Range: $1020.64 to $1263.36 weekly
The center is responsible for a combined E-911 Police, Fire, and Emergency Medical Services. Candidates must be able to work in a stressful environment, be an effective communicator and have excellent multi-tasking skills. The ability to co-ordinate communications between field units, outside agencies and the public is essential. A full job description can be found here.

City of Beverly Dispatch Center 
Job Title: Public Safety Telecommunicator 
Salary Range:$28.25
Position will remain open until filled. Please Email resume and cover letter to [e-mail] or mail to City of Beverly Human Resources, 191 Cabot Street, Beverly, MA 01915. The city of Beverly is currently seeking qualified candidates to fill the role of telecommunicator. The city is offering 13 paid, holidays, vacation and sick leave accrual 4 paid personal days, 4 yearly training stipends. Overtime, rotating 4/2 schedule, shift differential, uniform allowance and other incentives. Please visit beverlyma.gov/Jobs.aspx , for a detailed job description and qualifications. 

Falmouth Emergency Communications Center  
Job Title: Communications Officer - Full time
Salary Range:$28.94/ hour - Training Pay $29.95 -$35.57 Open until filled, preference given to applications received by Tuesday, July 30th at 4:30 PM.
To Apply: https://www.falmouthma.gov/723/Current-Job-Openings

METACOMET Emergency Communications Center
Job Title: Shift Commander
Full-Time
Salary Range: $31.18 - $34.09/hour
To obtain an application, visit https://metacometemergencycommunicationscenter.easyapply.co/. The job posting end date is June 30, 2024.

Spencer
Job Title: Emergency Telecommunicator
Full-Time
Salary Range: $22.52 - $25.90
To obtain an application, visit www.spencerma.gov. The position will remain open until filled. The full job description can be found here.

Westwood Police Department
Job Title: Public Safety Telecommunicator
Full-Time
Salary Range: $60,192 - $75,171 in ten easy steps. To obtain an application, visit https://www.townhall.westwood.ma.us/departments/human-resources/employment-opportunities. The job posting ending date is March 1, 2024. The Town of Westwood seeks a full-time Public Safety Telecommunicator to answer 9-1-1 and non emergency calls as well as to perform public safety dispatch functions for the Town. The successful candidate will receive information from the public and other agencies to coordinate and prompt and efficient response to requests for police, fire, emergency medical services, and other town services. Work is performed in a new, state of the art Public Safety Communications Center. 3 weeks vacation year 1, 4/2 schedule, non-union, 12 paid holidays. Click here to view the full job description.

Full-Time Communications Administrator (Department Head for the Police/Fire Emergency Communications Center) for the Town of Falmouth

• Pay: Starting salary of $100,547.20/year - $114,940.80/year, commensurate with qualifications and experience.  Comprehensive benefits package.  (This is an exempt position, and this position’s wages and benefits are currently under review.)
• Seeking applicants with extensive Police, Fire, and Fire Rescue dispatching experience and extensive supervisory experience with an emphasis on the development of training programs and materials.  A cover letter and resume should be submitted with the application.
• Appy here.
• Preference Date to Apply: The position will remain open until filled.

• Please contact Town of Falmouth Human Resources at 508-495-7330 with any questions.

Massachusetts State Police

Communications Section, Dispatch Services Unit

Several Location(s):  Holden, Boston, Shelburne Falls, Northampton, Middleboro

Job Title: Public Safety Dispatcher I

Full-Time

Salary Range: $53,314.04 ~ $72,603.96 Yearly

Online Application: https://massanf.taleo.net/careersection/ex/jobsearch.ftl?lang=en&keyword=MSP-RSU-DSU

Job Posting End Date:  Listings open until filled

Brookline Public Safety
Job Title: Emergency Telecommunications Dispatcher
Salary Range: $23.42/hour
To obtain an application, visit https://www.brooklinema.gov/1415/Work-With-Us 
Job Posting End Date:  Open Until Filled.

South Shore Regional Emergency Communications Center
Job Title:  Public Safety Dispatcher
Full Time Position
Salary Range: $25.50-$35.70 per hour + shift differential
Job Posting End Date: Open until filled

Additional Information:  The South Shore Regional Emergency Communications Center (S.S.R.E.C.C.) is a Regional Emergency Communications Center (RECC) located in Hingham MA that supports the towns of Cohasset, Hingham, Hull, and Norwell. 

Required Education: High school diploma or equivalent. College degree preferred.

Experience: Minimum of two (2) years of practical working knowledge and paid experience in public safety communications is preferred. Strong geographic knowledge of the SSRECC towns and surrounding communities is preferred. 

Responsibilities & Duties: Receiving telephone calls for requests for service; maintaining accurate and timely computer entries regarding documented responses; receiving and transmitting radio communications to police, fire, emergency medical services and other appropriate personnel as required; coordinating mutual aid/backup support activities via radio or telephone. Receive and transfer NG911 calls from and to multiple surrounding communities. Applicants must be able to work under stressful conditions with an inherent ability to multitask in emergency situations. Strong written and oral communication skills, excellent computer skills and knowledge of dispatch equipment including computerized radio systems, and computerized telephone systems are necessary. Previous emergency medical dispatch experience and knowledge of Police/Fire Department terminology and NG911 systems preferred.

Certifications: Applicants must become certified with the required SSRECC certifications within 3 months of employment.

Schedule: Current shifts are (8.5) hour shifts on a 4 and 2 rotating schedule.

Benefits: (3) personal days (12) paid holidays, (2) weeks’ vacation after 1 year, 50/50 health insurance, Hingham Municipal Retirement plan, and longevity pay after 10 years.

Applicants must successfully complete a background check and drug testing prior to employment.

To obtain an application please email [e-mail].

Town of Medway
Job Title: Dispatcher Police/Fire/EMS
Full-Time 
Salary Range: $21.85 - $28.78/hour, dependent upon experience and qualifications
APCO PST1 required, PowerPhone EMD Certification preferred; Excellent oral and written communication skills; High School graduate or GED; Public Safety dispatching experience; working knowledge of computer aided dispatch and radio operations. Experience with Pamet Public Safety Products is preferred including CAD Server, Police server, and Fire server software. Must hold current CPR, MA Next Gen 911 Certification, & experience with CJIS and LEAPS. To view the full job posting, click here.

Westford Public Safety Communications Department
Job Title: Public Safety Telecommunicator
Full-Time
Salary Range: $25.37 - $32.84
To obtain an application, please visit https://tinyurl.com/Westford-911-Application or contact Tim Whitcomb, Operations Administrator at [e-mail].
Job Posting End Date: November 1, 2023. The job will remain open until filled.
Additional Information:  The Town of Westford is currently seeking qualified candidates to fill two open Public Safety Telecommunicator positions. Benefits include, 13-paid holidays, vacation and sick leave accrual, 4-paid personal days, 1 paid family holiday, Accreditation stipend. Overtime, rotating 4/2 schedule, shift differential, uniform allowance and other incentives. Please visit https://www.westfordma.gov/jobs.aspx?uniqueid=98&communityjobs=false&jobid=256 for a detailed job description and qualifications.

City of Beverly Dispatch Center
Job Title: Public Safety Telecommunicator
Salary Range: $28.25/hourly
Please email resume and cover letter to [e-mail] or mail to City of Beverly Human Resources, 191 Cabot Street, Beverly MA 01915. The job will be open until filled. The City of Beverly is currently seeking qualified candidates to fill the role of telecommunicator. The City is offering 13-paid holidays, vacation and sick leave accrual, 4-paid personal days, 4 yearly training stipends. Overtime, rotating 4/2 schedule, shift differential, uniform allowance and other incentives. Please visit https://beverlyma.gov/jobs.aspx, for a detailed job description and qualifications.

Georgetown 
Job Title: Full-Time Dispatcher
Salary Range: $26.07/hour (base)
Interested applicants should email a cover letter and resume to: Dispatch Supervisor Keenan Leonard-Solis: [e-mail]. The job will be posted until August 20, 2023. Preference given to candidates who already have the required certifications, to include: PST, CPR, APCO EMD, NG911, CJIS. Shift differentials: 4.5% evenings. 7.5% overnights. Top Step: an additional 3% after 6 years. PTO: 13 paid holidays, 3 personal days, 10 vacation days (to start, pro-rated), sick time accrual. Misc: union position, EMD stipend, $400 clothing allowance, APCO & NENA professional memberships.

Plymouth County Sheriff's Department
Job Title: 911 Dispatcher
Full-Time
Salary Range: $26.92 - $34.50 commensurate with experience and certifications. https://www.pcsdma.org/application or email [e-mail]. Job posting ending date: August 15, 2023. Plymouth County Sheriff's Office is hiring full time 9-1-1 dispatchers at a competitive rate. Health benefits, performance bonus, and other incentives available. Plymouth County Emergency Communications Center serves the town of Plymouth with Police, Fire, & EMD.

Town of Northborough
Job Title: Public Safety Telecommunicator
Full-Time
Salary Range: $23.55 to $30.68/hour.

The Town of Northborough seeks qualified applicants for a full-time Public Safety Dispatcher position. Responsible for receiving routine and emergency telephone calls for police, fire, and emergency medical services, assigning and dispatching radio calls, maintaining incident logs, and other related duties. The ideal candidate possesses strong interpersonal and customer service skills. Must be able to multi-task and work effectively in a high-stress environment and under situations that can create emotional stress. HS diploma required. Must be non-smoker per union contract. Please send resume and cover letter to Communications Supervisor, Chris Carleton, 211 Main Street, Northborough MA 01532 or [e-mail]. Applications accepted until the position is filled.

Peabody Police Department
Job Title: Dispatcher
Full-Time
Salary Range: $19.43 - $26.79
Visit the City of Peabody website - https://www.peabody-ma.gov/hr.html or contact Kelly Bloom with Human Resources @ [e-mail]. Will remain open until filled. There are currently three open full-time positions with a possibility of two additional full-time positions in the upcoming fall.

Town of Scituate
Job Title: Communications Specialist / Dispatcher
Full-Time & Part-Time
Salary Range: $24.36 to $25.78/hour
Visit the employment page on the Town of Scituate's website scituatema.gov to view the job postings. Resumes and applications may be emailed to [e-mail]. The positions will remain open until filled.

Town of Rehoboth
Job Title: Full-Time Public Safety Dispatcher
The Pay Scale is 46,113-54,184 (3 years to max pay). Work schedule is 4 days on/2 days off shift with semi-annual shift bids. Interested candidates should submit application and resume to: Rehoboth Public Safety Communications ATTN: Dispatch Supervisor Bree Hoskins 334 Anawan St, Rehoboth MA 02769 or by email at [e-mail]. The Public Safety Dispatchers operate in a 24-hour a day operation. Qualified candidates must be available to work all shifts including nights, weekends, and holidays. The position requires processing incoming and outgoing emergency and non-emergency telephone calls and coordinating communications with Police, Fire, and EMS. Candidates must be at least 21-years of age, have a high school diploma or equivalent. Experience preferred but not required. Candidates should have strong written and oral communication skills, the ability to work well under stressful conditions with an inherent ability to multi-task. Proficient computer skills are required to process records and information. Candidates must be capable of passing a medical examination, including a hearing test, drug test, and extensive criminal background investigation, and  complex operational training program. Preference will be given to those with prior emergency dispatch experience, who are currently certified as Enhanced 9-1-1 Telecommunicators or possess APCO EMD certification. The job posting will remain open until the position is filled.

Nashoba Valley Regional Dispatch District (NVRDD)

The NVRDD is looking to fill the position of Full-Time Regional 911 Dispatcher. At NVRDD the Regional Public Safety Dispatchers are responsible for receiving emergency and non-emergency calls for service over the telephone and by other means, employing appropriate call screening protocols, entering data into a computer(s) as it is being received and dispatching the appropriate public safety resources for multiple Central MA communities. The Regional Public Safety Dispatcher is responsible for interaction with the general public, other public safety dispatch agencies, and field personnel in law enforcement, fire and EMS. This position requires appropriate professional response to requests for services from the public as well as field personnel from the member municipalities and their service partners. Full-time hourly, non-exempt, benefitted, union position. Hourly Rate: $27.29-$30.30 + Shift Differential, Overtime, Holiday Pay and Other Annual Stipends. PTO includes Sick, Vacation and Personal Days. Position Open Until Filled. NVRDD is an AA/EEO Employer. To Apply Fill out the Employment Application

Application Link: https://forms.gle/CwqNmgjkhwHafAKu8

Town of Boxborough - Police Department
Job Title: Full-Time Dispatcher & Part-Time Dispatcher
Full Time Job Description; Part-Time Job Description; The application for both positions can be found here.

City of Westfield - Westfield Regional Public Safety Communications
Job Title: Emergency Telecommunications Dispatcher
Full-Time 
To view the full job description and for an application, please visit https://www.cityofwestfield.org/Jobs.aspx?UniqueId=99&From=All&CommunityJobs=False&JobID=Emergency-Telecommunications-Dispatcher-16.

Town of Bourne - Police Department
Job Title: Full-Time Dispatcher; 37.5 hours/week; expected assigned shift 12:00AM-8:00AM
Salary Range: $23.40 per hour with annual step increase
Please send a resume, cover letter, and completed application to [e-mail]. The full job posting can be found here. To obtain an application, click here.

Millbury Police Department
Job Title: Full-Time Public Safety Dispatcher & Call Taker
Full-Time
Salary Range: $24.68/hour (Step 1). Interested applicants can send a cover letter and resume to the Millbury Police Department at 127 Elm St, Millbury, MA 01527 or email [e-mail]. 

Reading Police Department
Job Title: E9-1-1 Public Safety Dispatcher
Full-Time
Salary Range: $23.35 - $26.45/hour (+6% differential for night shifts). To obtain an application, visit https://www.readingma.gov/jobs/aspx or visit in-person Human Resources Office, 16 Lowell St, Reading, MA 01867. The job posting will remain available until filled. The full job posting can be viewed here.

Lexington MA Police
Job Title: Public Safety Dispatcher
Full-Time
Salary Range: $25.38 - $27.33/hour (top step is $31.50). To obtain an application, visit https://www.lexingtonma.gov/documentcenter/1942/lexington-application-for-employment. The position will remain open until filled. The Town of Lexington is seeking qualified Public Safety Telecommunicators, (Police, Fire, and EMS). Applicants with CJIS, E911, APCO PST1, experience as a police dispatcher or fire alarm operator will be given preference. All applicants must be able to successfully pass a background investigation and achieve required certifications. This is a civilian position and a four/two schedule. Other benefits include: medical, dental, and vision insurance. 12 paid holidays, Holyoke Decision for paid time off (1 week vacation = 7 days). Ability to do traffic details when fully trained @ $55/hour. For a full position description, please email [e-mail]. 

Amherst Communications Center
Job Title: Emergency Dispatcher
Full-Time
The position will remain open until filled. To apply, visit https://www.amherstma.gov/jobs.aspx

Boston Police Department
Job Title: Emergency Communications Specialist - Police Dispatcher
Full-Time
Salary Range: $73,461.39 - $102,522.92
There are 8 openings. Contact email is [e-mail]. To obtain an application and apply, visit the City of Boston Career Center: Emergency Communications Specialist - Police Dispatcher. Job will be open until the position is filled.

Boston Police Department
Job Title: Police 9-1-1 Call Taker
Full-Time
Salary Range: $55,870.90 - $77,955.42
There are 21 openings. Contact email is [e-mail]. To obtain an application and apply, visit the City of Boston Career Center: Emergency Communications Specialist - 911 Call Taker

Northbridge Police Department

Highly responsible dispatcher needed for fast-paced combined Police, Fire & EMS communications center.  Answers emergency calls, dispatches public safety personnel, and operates computer equipment. Requires excellent communication skills, ability to multi-task and be available for all shifts including nights, weekends, and holidays. Preferred applicants have the APCO or equivalent 40 hour dispatcher training, CPR & First Responder Certifications, E911 and EMD.  Salary $22.61-$27.50/hr. depending on experience and shift differential. Our 7 full time dispatchers work a 4/2 schedule and are eligible to work details as long as you pass the Cooper test.  Interested applicants can download the application from the Town of Northbridge web page under employment opportunities. Please send resume, application and cover letter with professional references to: Admin Assistant/ Dispatch Supervisor Lisa Gaylord 1 Hope Street, Whitinsville, MA 01588 or by email [e-mail].

Weymouth Police Department
Job Title:  Telecommunicator
Full Time
Salary Range: $47,997.66 to $59,942.50
Please obtain an application here:
https://www.weymouth.ma.us/human-resources
Additional Information:  Minimum Qualifications: APCO PST1; NG911 required, APCO EMD required; Excellent oral and written communication skills; High School graduate or GED; Public safety dispatching experience preferred; working knowledge of computer aided dispatch and radio operations; working knowledge of the streets of Weymouth Preferred; Shift to be assigned, rotating days off with weekend and holiday required.

Swansea Police Department
Job Title: Dispatcher
Full Time/Part Time
Salary Range:$17.00 per hour part time/per diem -$46,708 Base Full time
Please obtain an application at https://www.policeapp.com/Dispatcher-Swansea-MA-Police-Officer-Jobs/1654/
Job Posting End Date:  open until filled
Additional Information: contact Lt. Marc R. Haslam or Lt. Joseph A. Martin for more information 

Framingham Police Department
Job Title:  Communications Specialist
Full Time
Salary Range:  $42,057
Please obtain an application at www.framinghamma.gov/jobs
Job Posting End Date:  Open until filled

Upton Police and Communications Department
Job Title: Communications Officer
Full Time
Salary Range: Starting at $21.65/hour DOE, EIP Program, 4/2 work week
Please send your cover letter and resume to: [e-mail] OR Find More Information at: uptonma.gov
Job Posting Ending Date: open until filled
Additional Information: Town of Upton seeks a full-time communications officer. Responsibilities include: receiving routine and emergency telephone calls for police, fire, and emergency medial services, assigning and dispatching radio calls, maintaining incident logs and files, videotaping arrests, and ensuring the safety and well-being of incarcerated persons. Monitors multiple radio frequencies, communicates with police officers and fire personnel from mutual aid communities. Applications will be accepted until position is filled.

Concord Police Department
Job Title: Public Safety Dispatcher
Full Time 
Salary Range: $24.37 - $30.84/hr 
To obtain an application, please visit https://concordconnection.csod.com/ux/ats/careersite/2/home/requisition/225?c=concordconnection&utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic
Additional information: Applications will be accepted until the position is filled. For more information, click here.

City of Newton/Newton Police Department
Job Title: Emergency Telecommunicators/Dispatchers
Full-Time - non-exempt
Salary Range: $47,952.24
To view the full job description and for an application, please visit https://cityofnewton.hyrell.com/UI/Views/Applicant/VirtualStepPositionDetails.aspx?enc=af2-cUT5L4UQCLs_1fohVEGpvUOLEWoC7-pzeQoga8I=&tzi=Eastern%20Standard%20Time.

Town of Grafton - Grafton Police Department
Job Title: Public Safety Dispatcher
Full-Time
Resumes and cover letters must be submitted to: [e-mail] OR ATTN Chief Normand A. Crepeau, Jr., Grafton Police Department, 28 Providence Rd, Grafton MA
To view the full job description, please click here. .

Town of Avon
Job Title: Public Safety Dispatcher
Part-Time
Salary Range: $22.44/hr not including differentials for nights, holidays & weekends
Please submit your Employment application to Shanna Faro, Human Resources Coordinator, Town of Avon, 65 East Main St, Avon MA 02322 or email [e-mail]. The position will remain open until filled. To view the full job description, please click here. 

Massachusetts State Police - New Braintree
Job Title: Public Safety Dispatcher I
Full-Time $47,711/annually
For a full job description and application, please visit https://massanf.taleo.net/careersection/ex/jobdetail.ftl?job=21000A2J&tz=GMT-05%3A00&tzname=America%2FNew_York.

Town Of Plymouth - Police Department
Job Title: Police Dispatcher
Full-Time
Salary Range: $20.7791/hr - 40 hour weeks
Applications can be found at www.plymouth-ma.gov . Please send cover letters and resumes either online, or in-person at the Human Resources office, 26 Court St, Plymouth. To view the full job description, click here.

Carver Police Department 
Job Title: Public Safety Dispatcher
Per-Diem
Salary Range: $20.20/hr upon completion of training
To obtain an application, please visit https://www.carverma.gov/home/news/employment-opportunity-14. To view the full job posting, please click here. 

Cambridge Emergency Communications Department
Job Title:  Emergency Telecommunications Dispatcher
Full-Time
Salary Range: $25.82-$36.09 hour + excellent benefits  
For complete job details and to view the job description, click here.