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Available 9-1-1 Communications Job Postings

These job postings are from 911 Public Safety Answering Points (PSAP) not with the State 911 Department.

Table of Contents

Current Job Postings

Weymouth Police Department
Job Title:  Telecommunicator
Full Time
Salary Range: $47,997.66 to $59,942.50
Please obtain an application here:
https://www.weymouth.ma.us/human-resources
Additional Information:  Minimum Qualifications: APCO PST1; NG911 required, APCO EMD required;Excellent oral and written communication skills; High School graduate or GED; Public safety dispatching experience preferred; working knowledge of computer aided dispatch and radio operations; working knowledge of the streets of Weymouth Preferred; Shift to be assigned, rotating days off with weekend and holiday required.

Haverhill Police Department
Job Title: Civilian Dispatcher
Full Time
Salary Range: $18.86-$22.91 per hour (according to non-union salary schedule)
Please obtain an application at
http://www.haverhillma.gov/departments/human_resources/docs/Civilian%20Dispatcher%20Police%2012-2018.pdf
Application can be saved and sent as attachment when applying online.  Email resumes to hrd@cityofhaverhill.com
Please reference job #2018-060 when applying online
Job Posting End Date:  Open until Filled

Swansea Police Department
Job Title: Dispatcher

Full Time/Part Time
Salary Range:$17.00 per hour part time/ per diem -$46,708 Base Full time
Please obtain an application at https://www.policeapp.com/Dispatcher-Swansea-MA-Police-Officer-Jobs/1654/
Job Posting End Date:  open until filled
Additional Information: contact Lt. Marc R. Haslam or Lt. Joseph A. Martin for more information 

Framingham Police Department
Job Title:  Communications Specialist
Full Time
Salary Range:  $42,057
Please obtain an application at www.framinghamma.gov/jobs
Job Posting End Date:  Open until filled

Town of Stoughton

Wanted: Experienced full-time and per-diem Public Safety Dispatchers (Police/Fire) in the Stoughton Central Dispatch Center. The Public Safety Dispatcher works under the Communications Administrator and operates in a 24-hour a day operation. Duties and responsibilities include but not limited to: receiving and recording telephone calls and requests for service or information; maintaining accurate and timely computer entries regarding documented responses; receiving and transmitting radio communications to dispatch police, fire, rescue, and emergency medical services and other appropriate personnel as required; coordinating back-up support activities via radio or telephone. Qualifications: Candidates must be at least 21 years of age, have a high school diploma or equivalent, and be available for all shifts including nights, weekends, and holidays. Applicants must possess current APCO EMD certification, CPR certification, and E911 Telecommunication certification. Applicants must be able to work under stressful conditions with an inherent ability to multitask in emergency situations. Strong written and oral communication skills, excellent computer skills and knowledge of dispatch equipment including; radio systems, automated data communications, telephone systems is necessary. Applicants must be able to pass a criminal background, pass a critical hands-on dispatching assessment and an oral interview. All applicants must be able to pass a pre-employment physical including drug testing. Previous emergency medical dispatch experience and knowledge of Police/Fire Department terminology and enhanced 911 systems preferred. Starting Salary range: (full time) $46,040 - $48,378 (per diem) $22.05/hr. Resumes will be accepted until position filled: Director of Human Resources, Town of Stoughton, 10 Pearl Street, Stoughton, MA 02072. AA/EOE

To view the full job postings, click here: Stoughton Full Time Job Description & Stoughton Per Diem Job Description

South Shore Regional Emergency Communications Center
Job Title:  Public Safety Dispatcher
Full Time
Salary Range: $22.45-$31.42 per hour + shift differential
To obtain an application please email asmith@ssrecc.org or via phone 781-740-9484
Job Posting End Date: Open until filled
Additional Information:  The South Shore Regional Emergency Communications Center (S.S.R.E.C.C.) is a  Regional Emergency Communications Center (RECC) that supports the towns of Cohasset, Hingham, Hull and Norwell. Required Education and Experience: • Minimum of two (2) years of practical working knowledge and paid experience in public safety communications is preferred. • High school diploma or equivalent. College degree preferred. Applicants must be certified in CPR, or receive certification within 20 days of employment. • Preferred applicants to be certified in APCO EMD protocols. • Preferred applicants to be certified in LEAPS/CJIS • S.S.R.E.C.C. currently uses eight (8) hour shifts on a 5 and 2 schedule which is subject to change based on requirements. • Includes vacation (pre-approved), holiday and health benefits. Applicants must successfully complete a background check and drug testing prior to employment.

Stow Police Department
Job Title:  Public Safety Dispatcher
Full Time
Salary Range:  $44,863-$51,457
Applications are available at the Stow Police Department, 305 Great Road, or on the town website at www.stow-ma.gov via the Public Safety Tab
Job Posting End Date: Applications will be accepted until the position is filled

Town of Amherst
Job Title: Emergency Dispatcher
Full-Time
Salary Range: $1,421.00-$2,221.04 Bi-weekly
To apply online please visit www.amherstma.gov/jobs or in person at the Human Resources Department, 4 Boltwood Ave, Amherst
Job Posting End Date:  Open until filled
Additional Information: Full time Emergency Dispatchers for 24/7 emergency communications center dispatching police, fire, and emergency medical calls.

Cambridge Emergency Communications Department
Job Title:  Emergency Telecommunications Dispatchers
Full-Time
Salary Range: $24.69-$34.52 hour + excellent benefits  
For complete job details and how to apply please visit, https://www2.cambridgema.gov/viewjoblisting.cfm?Job_ID=2443

Upton Police and Communications Department
Job Title: Communications Officer
Full Time
Salary Range: Starting at $21.65/hour DOE, EIP Program, 4/2 work week
Please send your cover letter and resume to: jobs@uptonma.gov OR Find More Information at: uptonma.gov
Job Posting Ending Date: open until filled
Additional Information: Town of Upton seeks a full-time communications officer. Responsibilities include: receiving routine and emergency telephone calls for police, fire, and emergency medial services, assigning and dispatching radio calls, maintaining incident logs and files, videotaping arrests, and ensuring the safety and well-being of incarcerated persons. Monitors multiple radio frequencies, communicates with police officers and fire personnel from mutual aid communities. Applications will be accepted until position is filled.

PSAP Operations POD 1 in Framingham
Job Title: Public Safety Dispatcher 1
Full Time 
Salary $49,993.84 - $68,082.82 Yearly
For additional Information, to view the full job posting and find out how to apply please visit: https://massanf.taleo.net/careersection/ex/jobdetail.ftl?job=200007I8&tz=GMT-05%3A00&tzname=America%2FNew_York

Westford
Job Title: Public Safety Telecommunicators
Full-Time
Salary Range: $21.68-$28.27/hr
To apply please send a letter of intent and resume to: twhitcomb@westfordma.gov OR Town of Westford Public Safety Communications Department ATTN: Tim Whitcomb 53 Main St, Westford MA 01886
Job Posting End Date: Until filled
Additional Information:  The Town of Westford is seeking qualified Public Safety Telecommunicators, for Police, Fire, and EMS. The position is responsible for receiving 9-1-1 emergency and non-emergency telephone calls, maintaining communications with both police, fire and EMS personnel via radio, as well as receiving walk-in reports from the general public. Other functions include providing Emergency Medical Dispatch instruction, listening skills, prioritizing, receiving and transmitting fire alarms, deploying law enforcement, fire and ambulance personnel and related equipment. Applicants with CJIS, E911, Emergency Medical Dispatch, APCO PST1, CPR training and certification, experience as a police dispatcher and/or fire alarm operator, knowledge of computer aided dispatch systems, and those seeking a career in emergency communications will be given preference. All applicants must be able to successfully pass a background investigation and achieve certification in all of the above. Must be available to work all shifts - including holidays and weekends. Must be a non-smoker and should reside within 20 miles border to border. This is a civilian position.

Town of Falmouth Communications
Job Title: Communications officer
Full-Time
Salary Range: $20.01-$21.22/hr
To obtain an application: Full job description, employment application, and instructions for applying can be found at www.falmouth.ma.gov under employment
Job Posting End Date: Open until filled 

Seekonk Public Safety
Job Title: Public Safety Dispatcher
Part Time 
Salary Range: $20.82/hour
To apply, please sent a letter of intent and resume to: Seekonk Public Safety Communications - ATTN: Communications Director at 500 Taunton Ave, Seekonk MA 02771
Job Posting End Date: Until filled
Additional Information: To view the full job posting, visit: https://www.seekonk-ma.gov/public-safety-communications/pages/recruitment

Auburn 911 Communications Center
Job Title: Public Safety Dispatcher
Full Time & Part Time Dispatchers
Salary Range: $24.12-$26.11 per hour + shift differential

The Auburn Communication Center is looking to establish a list of qualified candidates for full time and part-time public safety dispatcher positions for immediate and future openings. Duties include but are not limited to; dispatchers are responsible for answering and processing all incoming calls for Police, Fire, EMS, DPW and Animal Control Operations. All emergency calls are received and dispatched through the communications department. Perform routine to complex clerical and dispatching work in the operation of the Town’s Communication Center. Work involves frequent telephone contact with members of the public via the business lines and emergency 911 calls. Assisting walk-ins for service, assists the public, performs prisoner checks. Monitors multiple radios and cameras around town and the Police station. Dispatching Police, Fire and EMS. Many situations are emergency in nature and the individual must be able to think and act clearly and calmly. Ability to multitask is required. Applicants must be available to work nights, weekends and holidays.  Experienced candidates are preferred but new applicants will be considered for complete training. Current base salary range is $24.12- $26.11. Shift differential for evening shift 1.5% and overnight shift 2%. Great benefits package. 4 on 2 off schedule. Applications are available at the Auburn Police Department, 416 Oxford Street North Auburn, MA. 01501  or by contacting Communications Director Penny Ryan. Phone-508-832-777 or email: penny.ryan@auburnmasspolice.org

Town of Watertown
Job Title: Public Safety Dispatcher

The Town of Watertown seeks qualified applicants for Public Safety Dispatch to process emergency calls for assistance in an expeditious and accurate manner. Answer emergency E-911 and non-emergency calls for service; dispatch police, fire or emergency medical personnel to proper locations; dispatch mutual aid; provide information to responding units; continuously update and maintain police and fire calls for service records.  Perform registration, license and warrant checks.  Monitor multiple-channel radio system, emergency alarms and status displays; maintain communications with fire apparatus on the scene; monitor bank alarms, test fire alarm circuits daily and burglar alarm systems.  Works under the supervision of the Watertown Police Department.  Must be able to hear well, speak clearly and accurately relay information to public safety personnel.  Must be able to manage stressful situations on an ongoing basis and multi-task.  Required to work night, weekend and holiday schedules. Schedule is 11:00 P.M to 7:00 A.M., four days on, two days off.

Qualifications

High School diploma (or GED) and experience dealing with and speaking to the public is required. Excellent computer skills essential. Ability to become certified in Emergency Medical Dispatch (EMD), must obtain E-911 certification and LEAPS/NCIC certification, complete on the job training and basic dispatch training as required by the Municipal Police Training Committee. Dispatching experience and familiarity with Watertown streets a plus.

Special Requirements

To Apply: A Town of Watertown Application forms is available at www.watertown-ma.gov, under the Personnel Department. A Town application is required with cover letter and resume is accepted by email: personnel@watertown-ma.gov, fax 1-617-923-8195, or at the Personnel Office, 149 Main Street, Watertown, MA 02472.

Miscellaneous Information

AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

Southeastern MA Regional 911 District (SEMRECC)
Job Title: Communications Officer
Full Time
Salary Range: $25.01/hr
For the full job description and for more information, please visit https://semrecc.easyapply.co/ . This is a rapidly growing agency in a brand new state of the art center that is hiring until positions are filled.

Dukes County Sheriffs' Office
Job Title: Public Safety Tele-Communications Officer
Full Time 
Salary Range: Pay starts at approx. $51,000/annually 
To obtain an application and view the full job description, please visit https://massanf.taleo.net/careersection/ex/jobdetail.ftl?job=210001HA&tz=GMT-05%3A00&tzname=America%2FNew_York&fbclid=IwAR2XYUU19ZSrWOZB2zpVAqm3JzykTpccSRGopfsxonMYaF7z46gpt42j-Z0
Additional information: This is a full-time benefited position.

Concord Police Department
Job Title: Public Safety Dispatcher
Full Time 
Salary Range: $24.37 - $30.84/hr 
To obtain an application, please visit https://concordconnection.csod.com/ux/ats/careersite/2/home/requisition/225?c=concordconnection&utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic
Additional information: Applications will be accepted until the position is filled. For more information, click here.

Boston Police Department
Job Title: Police 9-1-1 Call Taker
Full-Time
Salary Range: $41,671.20 - $58,125.93
To obtain an application and apply, visit the City of Boston Career Center: https://www.boston.gov/career-center

City of Newton/Newton Police Department
Job Title: Emergency Telecommunicators/Dispatchers
Full-Time - non-exempt
Salary Range: $47,952.24
To view the full job description and for an application, please visit https://cityofnewton.hyrell.com/UI/Views/Applicant/VirtualStepPositionDetails.aspx?enc=af2-cUT5L4UQCLs_1fohVEGpvUOLEWoC7-pzeQoga8I=&tzi=Eastern%20Standard%20Time.

Town of Grafton - Grafton Police Department
Job Title: Public Safety Dispatcher
Full-Time
Resumes and cover letters must be submitted to: Chief@graftonpolice.com OR ATTN Chief Normand A. Crepeau, Jr., Grafton Police Department, 28 Providence Rd, Grafton MA
To view the full job description, please click here.

Springfield Emergency Telecommunications
Job Title: Operations Manager
Full-Time
Salary Range: $65,388.44 annually
To obtain an application, please visit https://www.governmentjobs.com/careers/springfieldma/jobs/3164627/dispatch-operations-manager. Applications must be submitted by 8/5/2021. The City of Springfield requires all employees to be residents. Anyone offered a position with the city that is not a current resident, will have (1) year to establish and maintain in the City of Springfield.

Springfield Emergency Telecommunications
Job Title: Dispatcher
Full-Time
Salary Range: $41,777.32 annually
To obtain an application, please visit https://www.governmentjobs.com/careers/springfieldma/jobs/3164613/dispatcher . Applications must be submitted by 9/3/2021. The City of Springfield requires all employees to be residents. Anyone offered a position with the city that is not a current resident, will have (1) year to establish and maintain in the City of Springfield.

Public Safety Dispatch - Town of Stoughton
Job Title: Communications Administrator 
Salary Range: $70,000-$75,000 40 hour FULL-TIME position
Resumes will be accepted until the position is filled. Please send resumes to Department of Human Resources, Town of Stoughton, 10 Pearl St, Stoughton, MA 02072. To view the full job description, please click here.

Wachusett RECC
Job Title: Full-Time & Part-Time Dispatchers
Salary Range: ***under contract negotiations* 
Please find the job application on the Town of Holden's website: https://www.holdenma.gov/town-manager/pages/employment-opportunities. The job openings will be posted and open until further notice. Wachusett RECC is looking for both full-time and part-time dispatchers. Experience and certified candidates are preferred but not required. Certifications can be obtained through training if needed. Currently under contract negotiations.

 New Bedford Police Department
Job Title: Full-Time Emergency Telecommunications Dispatchers 
Salary Range: $18.83 - $26.29
For an application and to view the full job description, please visit https://s3.amazonaws.com/newbedford-ma/wp-content/uploads/20200720122526/Emergency-Telecom-Disp-Web-07-22-20.pdf. Multiple open positions, applications will be accepted until all are filled.

Town of Medway
Job Title: Experienced Dispatcher Police/Fire/EMS
Part Time 
Salary Range: $20.69 - $27.26 per hour, dependent upon experience and qualifications
To view the full job description, please click here. Please send resume and cover letter to: kbird@townofmedway.org or Human Resources Coordinator, Town Hall 155 Village St, Medway MA 02053. Applications will be accepted until the position is filled.

City of Westfield
Job Title: Emergency Telecommunications Dispatcher
Per Diem 
Salary Range: $20.00/hr
To view the full job description and for an application, please visit https://www.cityofwestfield.org/Jobs.aspx?UniqueId=99&From=All&CommunityJobs=False&JobID=Emergency-Telecommunications-Dispatcher--135. Applications will be accepted until the position is filled.

Northern Middlesex Regional Emergency Communications Center (NMRECC)
Job Title: Emergency Communications Dispatcher
Full-Time & Reserve Positions available
Salary Range: $38,843-$53,744 plus benefits and shift differentials for FT, and $18.00-$23.99/hr for Reserve Dispatcher
Please send cover letter, resume, and application to: adminsvcs@tewksbury-ma.gov or Tewksbury Town Hall ATTN: Human Resources 1009 Main St Tewksbury, MA 01876. For the full job posting and job description information, please visit https://www.tewksbury-ma.gov/human-resources/pages/employment-opportunities. Applications will be accepted until the positions are filled.

Town of Avon
Job Title: Public Safety Dispatcher
Part-Time
Salary Range: $22.44/hr not including differentials for nights, holidays & weekends
Please submit your Employment application to Shanna Faro, Human Resources Coordinator, Town of Avon, 65 East Main St, Avon MA 02322 or email humanresources@avon-ma.gov. The position will remain open until filled. To view the full job description, please click here. 

Boston Police Department
Job Title: Police Dispatcher
Full-Time
Salary Range: $59,228.82-$82,649.02
To obtain an application and apply, visit the City of Boston Career Center: https://www.boston.gov/career-center

Town of Belchertown - Belchertown Police Department
Job Title: Public Safety Dispatcher
Full-Time
Job descriptions and applications may be obtained at the Selectboard's Office located within the Finnerty House, 1 South Main St, PO BOX 670 - Belchertown, MA 01007-0670. Please submit a cover letter, resume, and completed application to the above address. Applicants must have a valid driver's license and will be required to undergo a background check. The deadly to apply is Friday, November 19, 2021 at 5:00PM.

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