State 911 Department

The State 911 Department oversees and maintains the statewide 9-1-1 system for emergency services. If you are in Massachusetts and have an emergency, DIAL 9-1-1. If you are calling from OUT OF STATE to report an emergency in Massachusetts, CALL 508-872-2508!

Contact Us

Address

151 Campanelli Drive, Suite A, Middleborough, MA 02346

Directions

Phone

Main (508) 828-2911

Open M-F 8am-5pm (FOR NON-EMERGENCIES)

If you are in Massachusetts and have an emergency CALL 911

If you are calling from OUT OF STATE to report an emergency taking place in Massachusetts CALL (508) 872-2508

Online

General state911department@massmail.state.ma.us

Fax

Main (508) 828-2585

Training Department (508) 828-2587

Please send all training applications to this fax number

Who we serve

We provide for an efficient and reliable 9-1-1 system for all residents and visitors of the Commonwealth. We also provide specialized telephone equipment for people with disabilities and make available funding to communities in support of their local 9-1-1 call centers.

State 911 Commission Meeting Notices & Minutes

Upcoming Events

Reimbursement Workshop - Fiscal

Occurs at 11:00AM-12:30PM the THIRD WEDNESDAY of every month effective 7/20/22 through 7/20/23
Application Workshop - Fiscal

Occurs at 11:00AM-12:30PM the THIRD MONDAY of every month effective 8/15/22 through 8/15/23.

See all events for the State 911 Department

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State 911 Department

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