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Child Support Virtual Counter

Meet face-to-face with a Massachusetts Department of Revenue child support specialist online over Zoom.

Page updated: January 24, 2022

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The Virtual Counter is a way for our customers to meet face-to face with a child support specialist online over Zoom. It is convenient and our child support specialists – the same ones that you would meet with if you went to one of our offices in person – are ready to serve you!

All the same services, without any of the inconvenience.

Virtual Counter Hours: Monday through Friday, 10 AM to 3 PM

Ready to meet?

Click on the Zoom link or scan the QR code below to be connected to the Virtual Counter.

You will enter a virtual waiting room where we will figure out what kind of help you need. From there, you’ll go to a private Zoom breakout room to meet with the child support specialist who can best help you with your case.


QR code image for scanning for access to a Zoom meeting with a child support specialist