Community Behavioral Health Centers

Beginning January 2023, designated Community Behavioral Health Centers (CBHCs) will provide expanded access to behavioral health evaluation and treatment in communities across the Commonwealth.

 

 

Table of Contents

About

Beginning January 2023, designated Community Behavioral Health Centers (CBHCs) will serve as an entry point for timely, high-quality and evidence-based treatment for mental health conditions and substance use disorders, including routine appointments, urgent visits, and 24/7 community-based crisis intervention as an alternative to hospital emergency departments. CBHCs will receive enhanced state funding through alternative payment models to support flexible, person-centered treatment.

Services

CBHCs will provide the following services, in person and via telehealth:

  • Same-day evaluation and access to treatment, with timely follow-up appointments
  • Evening and weekend hours
  • Behavioral health urgent care
  • Evidence-based treatment for mental health conditions and substance use disorders, including clinical services and peer support services
  • 24/7 community-based locations for crisis intervention, and mobile crisis teams
  • Crisis stabilization beds

These Centers will serve all ages and all communities across the Commonwealth.

Designated Community Behavioral Health Centers

Region Organization Cities/Towns Served
Central Advocates Acton, Ashland, Arlington, Bedford, Belmont, Boxborough, Burlington, Carlisle, Concord, Framingham, Holliston, Hopkinton, Hudson, Lexington, Lincoln, Littleton, Maynard, Marlborough, Natick, Northborough, Sherborn, Southborough, Stow, Sudbury, Waltham, Watertown, Wayland, Westborough, Wilmington, Winchester, and Woburn
Central Community HealthLink

Ashburnham, Ashby, Ayer, Barre, Berlin, Bolton, Clinton, Fitchburg, Groton, Hardwick, Harvard, Lancaster, Leominster, Lunenburg, New Braintree, Oakham, Pepperell, Princeton, Rutland, Shirley, Sterling, Townsend.

 

Auburn, Boylston, Grafton, Holden, Leicester, Millbury, Paxton, Shrewsbury, Spencer, West Boylston, and Worcester

Central Riverside Community Care

Bellingham, Blackstone, Brimfield, Brookfield, Charlton, Douglas, Dudley, East Brookfield, Franklin, Holland, Hopedale, Medway, Mendon, Milford, Millville, Northbridge, North Brookfield, Oxford, Southbridge, Sturbridge, Sutton, Upton, Uxbridge, Wales, Warren, Webster, and West Brookfield

Central Clinical Support Options

Gardner, Templeton, Hubbardston, Westminster, Ashburnham, Winchendon

Northeast BILH Behavioral Health Services Andover, Lawrence, Methuen, North Andover
Northeast Vinfen Billerica, Chelmsford, Dracut, Dunstable, Lowell, Tewksbury, Tyngsboro, Westford
Northeast Eliot Community Human Services

Lynn, Lynnfield,  Melrose, Nahant, North Reading, Reading, Saugus, Stoneham, Swampscott, and Wakefield

 

Amesbury, Beverly, Boxford, Danvers, Essex, Georgetown, Gloucester, Groveland, Hamilton, Haverhill, Ipswich, Manchester by the Sea, Marblehead, Merrimac, Middleton, Newbury, Newburyport, Peabody, Rockport, Rowley, Salem, Salisbury, Topsfield, Wenham, West Newbury

Metro Boston Cambridge Health Alliance Cambridge, Somerville, Everett, Malden, Medford
Metro Boston North Suffolk Mental Health Association

Chelsea, Revere, East Boston, Winthrop, Charlestown

Metro Boston Boston Medical Center

Boston, Brighton, Brookline

Metro Boston

Riverside Community Care

Canton, Dedham, Dover, Foxboro, Medfield, Millis, Needham, Newton, Norfolk, Norwood, Plainville, Sharon, Walpole, Wellesley, Weston, Westwood, and Wrentham

Metro Boston Aspire Health Alliance Braintree, Cohasset, Hingham, Hull, Milton, Norwell, Quincy, Randolph, Scituate, and Weymouth
Western

Clinical Support Options

Amherst, Chesterfield, Cummington, Easthampton, Florence, Goshen, Hadley, Hatfield, Middlefield, Northampton, Pelham, Plainfield, Westhampton, Williamsburg, and Worthington

 

Ashfield, Athol, Bernardston, Buckland, Charlemont, Colrain, Conway, Deerfield, Erving, Gill, Greenfield, Hawley, Heath, Leverett, Leyden, Millers Falls, Montague, New Salem, Northfield, Orange, Petersham, Phillipston, Rowe, Royalston, Shelburne, Shutesbury, Sunderland, Turners Falls, Warwick, Wendell, and Whately
Western

Behavioral Health Network

Agawam, Blandford, Chester, East Longmeadow,  Granville, Hampden,  Huntington, Indian Orchard, Longmeadow, Montgomery,  Russell,  Southwick, Springfield, Tolland,  Westfield, West Springfield, and Wilbraham

Western

Center for Human Development

Belchertown, Bondsville, Chicopee, Granby, Holyoke, Ludlow, Monson, Palmer, South Hadley, Southampton, Thorndike, Three Rivers, Ware

Western The Brien Center Adams, Alford, Becket, Cheshire, Clarksburg, Dalton, Egrement, Florida, Great Barrington, Hancock, Hinsdale, Lanesboro, Lee, Lenox, Monroe, Monterey, Mount Washington, New Ashford, New Marlboro, North Adams, Otis, Peru, Pittsfield, Richmond, Sandisfield, Savoy, Sheffield, Stockbridge, Tyringham, Washington, West Stockbridge, Williamstown, Windsor
Southeast Highpoint Abington, Avon, Bridgewater, Brockton, East Bridgewater, Easton, Holbrook, Rockland, Stoughton, West Bridgewater, Whitman
Southeast Child and Family Services

Acushnet, Carver, Dartmouth, Duxbury, Fairhaven, Halifax, Hanover, Hanson, Kingston, Marion, Marshfield, Mattapoisett, New Bedford, Pembroke, Plymouth, Plympton, Rochester, Wareham

 

Fall River, Freetown, Somerset, Swansea, Westport

Southeast Community Counseling of Bristol County Attleboro, Berkley, Dighton, Lakeville, Mansfield, Middleborough, North Attleboro, Norton, Raynham, Rehoboth, Seekonk, Taunton
Southeast Bay Cove Human Services Barnstable, Bourne, Brewster, Chatham, Chilmark, Cotuit, Dennis, Eastham,  Falmouth, Harwich, Hyannis, Mashpee, Orleans, Osterville, Provincetown, Sandwich, Truro, Wellfleet, Woods Hole, Yarmouth
Southeast Fairwinds Center Nantucket

 

 

 

24/7 Behavioral Health Helpline

Also in January 2023, the Commonwealth will launch a 24/7 Behavioral Health Helpline that will provide clinical assessment, triage and referral to treatment, including deploying 24/7 mobile crisis intervention teams operated by Community Behavioral Health Centers.

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