Community Care Ombudsman

About Community Care Ombudsman

A Community Care Ombudsman dedicates their time to listen to concerns, identify solutions, and navigate a process toward resolution. The Community Care Ombudsman advocates for the care, safety, and quality of life of aging adults in a nursing or rest home setting. 

An Ombudsman serves as an advocate and helps consumers who live in the community to review and resolve service complaints that may include: 

Home health care 
Community-based MassHealth programs

Home care funded program 
Federal private pay elder care programs

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Community Care Ombudsman

Table of Contents

About Community Care Ombudsman

Eligibility and Cost

Contact

Additional Resources

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