Community Care Ombudsman

A Community Care Ombudsman dedicates their time to listen to concerns, identify solutions, and navigate a process toward resolution.

Table of Contents

About Community Care Ombudsman

A Community Care Ombudsman dedicates their time to listen to concerns, identify solutions, and navigate a process toward resolution. The Community Care Ombudsman serves as an advocate and helps consumers who live in the community to review and resolve service complaints that may include:  

  • Home health care  
  • Community-based MassHealth programs  
  • Home care funded program  
  • Federal private pay elder care programs  

Eligibility and Cost

Community Care Ombudsman services are available for free to adults aged 60+. 

Contact

Learn more by contacting the Community Care Ombudsman at (617) 727-7750 TTY. 

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